I am a graduate with a Diploma in Media Production Technology, and I have diverse professional experience that includes operations management and leadership roles. I served as an Operations Manager, where I supervised workflow and improved efficiency. I also held the position of Department Head for the Printing Project (Absher), where I managed projects and ensured that goals were met.Additionally, I worked as the COVID-19 Vaccination Center Manager, responsible for organizing operations and providing effective health services. I also served as a Department Supervisor for the Enforcement Courts Project, where I guided teams and achieved positive outcomes.Furthermore, I was a member of the Quality Team and Guest Services for the Baladi Project, focusing on enhancing customer experiences and ensuring high-quality service delivery. Earlier in my career, I worked as a Customer Service Representative, providing support to customers and ensuring their satisfaction.I am always seeking new opportunities to expand my skills and contribute to the development of projects and processes in a dynamic work environment.Email:khaledmutrafi@gmail.com