Collaborative professional with a comprehensive career portfolio showcasing world-class quality control leadership in fast-paced telecommunications and software applications environments. Astute problem solver who applies deep understanding of full-cycle software development processes and methodologies. Engaging leader who communicates and coordinates the implementation of complex work strategies, trains junior-level colleagues, and maintains constructive, productive relationships. Leverages skills, industry insight and a genuine forté for excellence to tenaciously deliver cost-effective and technically sound solutions that reflect:Cross-Functional Collaboration / Client Experience / Third-Party Relations / Presentations & Public Speaking / Thought Leadership / Team Development / Troubleshooting & Resolution / Time Management / Data Analytics / Process Streamlining / Continuous Improvement / Strategic Planning TECHNICAL EXPERTISE:Waterfall / Agile / Avaya Aura / Contact Center / CS1000 / MCS5100 / Passport / MDM / DPN-100 / Legacy SystemsSOFTWARE:VoIP / HTTP / REST API / SIP / H.323 / IP / IP Routing Protocols / ATM / FR / X.25 / MS Office (Advanced) / HTML
Listed skills include Telecommunications, Sip, Tdm, Ip, and 31 others.