-Responsible for supervise all HR, Personnel & Administrative Activities.-Explain company personnel policies, benefits, and procedures to employees or job applicants.-Responsible for all personnel works like the employee data base, the employees files, monthly social insurance, the employees inquiries, attention letters …….etc.-Handles relations with governmental agencies such as labor office, social insurance office, and medical insurance agency, while ensuring the association compliance and conformity with the Egypt Labor laws.-Making Job Analysis and Develop/update job descriptions, organization structures …… etc.-Responsible in recruitment, analyzing and planning of manpower requirements.-Responsible for Audit all recruitment procedures like screening, posting vacancies, filtering CV's and preparing for the interviews.-Making HR interview, Evaluate candidate via interview, rate their competencies and assess their suitability and make selection recommendation for departmental management.-Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.-Confer with management to identify personnel needs, job Specifications, job duties, qualifications, & skills.-Build strong and friendly relationships with recruitment agencies.-Create policies and rules for recruitment.-Successfully managed and stuffed over 300 employees.-Handel trainings ( create training Plan' 'on job training and soft skill training , update training matrix , responsible for training policy ).

• Screening CV's fromes all candidates.• Preparing a short list of selected candidates & contacting them for Personale interview.• Conducting interviews for the shortlisted candidates & prepare the offers for the accepted ones. • Getting the approval of the new hires according to Our budget.• Preparing an orientation program for new employees.• Responsible for internal communication, making announcements of new haires, promotions, offres.• Participate in Organisation Chart and employee handbook.• Conduct proper testing according to requirements. (Computer, English, IQ and Personality).• Responsable for all administrative tasks related to employees such as attendance, leaves & permissions.• Conduct new employee orientation and exit interviews

• Tracking the newly hired contract renewal dates. • Making a whole database for all the employees including years of experience, job related experience, training courses, insurance date, first hiring company and all the personal profile.• Issuing HR, Experience discharge and Warning letters.• Issuing Monthly reports regarding the termination, new hires, attendance• Handling the quarterly headcount reports• Preparing form (2), (6) and (1) for the social insurance• Managing the annual leave balances for all the holding companies and prepare a quarterly report.• Process employee data (new hires, changes, additional earnings) from the HR system of record to the Pyrrol system. (Alffa)

Receiving CVs and applications submitted by the company from all known channels(Walk-in,emails,faxes,mail, and employment advertising)• Joining all the employment and job fairs around all Egypt’s cities.• Screening CVs and short-listing suitable candidates to meet the criteria of the required job vacancy.• Appointing short-listed candidates for interviews.• Conducting telephone interviews.• Preparing the assessment sheets of the interviewed candidates.• Interviewing and evaluating the selected candidates.• Arrange for the final interviews that will be conducted by the PRT manager.• Taking the approval of the candidates on the job offers.• Follow up with the candidates during and after hiring procedures.• Filling, phone calls, sending and receiving official emails.• Clarify to the candidate how the recruitment process goes.• Executive searching and head hunting for high positions (high level management) which required from high or foreign organizations in Egypt.• Developing a good understanding of what client companies do and their work culture.• Using sales, business development techniques in order to attract business from client companies.

• Receiving CVs and applications submitted by the company from all known channels(Walk-in,emails,faxes,mail, and employment advertising)• Joining all the employment and job fairs around all Egypt’s cities.• Screening CVs and short-listing suitable candidates to meet the criteria of the required job vacancy.• Appointing short-listed candidates for interviews.• Conducting telephone interviews.• Preparing the assessment sheets of the interviewed candidates.• Interviewing and evaluating the selected candidates.• Arrange for the final interviews that will be conducted by the PRT manager.• Taking the approval of the candidates on the job offers.• Follow up with the candidates during and after hiring procedures.• Filling, phone calls, sending and receiving official emails.• Clarify to the candidate how the recruitment process goes.• Executive searching and head hunting for high positions (high level management) which required from high or foreign organizations in Egypt.• Developing a good understanding of what client companies do and their work culture.• Using sales, business development techniques in order to attract business from client companies.

• Receiving and reviewing applications, managing interviews and short-listing candidates.• Checking references and suitability of applicants before referral to employers for interview.• Interviewing the right candidates.• Preparing CVs and correspondences to forward to clients in respect of suitable applicants.• Informing candidates about the results of their interviews and preparing letters of appointment.• Negotiating pay and salary rates and finalizing arrangements between clients and candidates.• Offering advice to both clients and candidates on pay rates, training and career progression reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programs.• Building relations with clients.• Preparing the assessment sheets of the interviewed candidates.• Managing and arranging the monthly payroll for the employees in all the departments in the company and training the new hires.

Review insurance policy terms to determine whether a particular loss is covered by insurance.Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

• Handling the patients and solve their problems • Making surveys with the patients • Assist the patients in making check up