Khaled Eldeep
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Khaled Eldeep Email & Phone Number

Head of Custome Service Quality at ELARABY Group
Location: Egypt 8 work roles 3 schools
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Current company
Role
Head of Custome Service Quality
Location
Egypt
Company size

Who is Khaled Eldeep? Overview

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Khaled Eldeep is listed as Head of Custome Service Quality at ELARABY Group, a with 1715 employees, based in Egypt. AeroLeads shows a matched LinkedIn profile for Khaled Eldeep.

Khaled Eldeep previously worked as Head of Quality Systems at Elaraby Group Of Companies & Factories and Head Of Quality Assurance at Elaraby Company For Lighting Technology-Elaraby Company For Air Conditioning And Cooling Techno. Khaled Eldeep holds Diploma, Quality Control And Quality Assurance, Very Good from Benha University.

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ELARABY Group

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About Khaled Eldeep

Khaled Eldeep is a Head of Custome Service Quality at ELARABY Group.

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Khaled Eldeep's current company

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ELARABY Group
Elaraby Group
Head of Custome Service Quality
cairo, al qahirah, egypt
Employees
1715
AeroLeads page
8 roles

Khaled Eldeep work experience

A career timeline built from the work history available for this profile.

Head Of Custome Service Quality

Current

Egypt

Jul 2021 - Present

Head Of Quality Assurance

Elaraby Company For Lighting Technology-Elaraby Company For Air Conditioning And Cooling Techno

Egypt

• Led a team of 3 Quality department at 3 factories (lamp factory - Air Condition factory- Component factory) to achieve quality policy and objectives set by top management.• Estimated financial requirements of new projects.• Established and tracked quality department goals and objectives.• Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.• Determined quality department standards, practices and procedures.• Tracked quality issues with external customers, suppliers and internal plant operations• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.• Created policies and procedures for quality assurance, best practices and project management.• Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations..• Implemented new quality assurance and customer service standards.• Specified quality requirements of raw materials with suppliers.• Specified quality requirements of raw materials with suppliers.• Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.• Tracked quality issues with external customers, suppliers and internal plant operations.• Implemented ISO 9001, ISO 14001: OHSAS 18001, Management standards, defining business practices, leading to certification and better business practices.• Established and tracked quality department goals and objectives.• Increased customer satisfaction by resolving their issues.• Sharing in implementing TPM (total productivity maintenance) activities – and it's base ( 5S ).• Sharing in Qualification new companies (of Elaraby group) to get the certificates of the meeting with the standards ISO 9001, ISO 14001: OHSAS 18001.

Jan 2014 - Jan 2019

Senior Quality Assurance Manager

Elaraby Company For Lighting Technology

Egypt

• Led a team of 5 sections (incoming inspection – final product inspection – calibration – internal audit–Document control) for lamps products to achieve quality policy and objectives set by top management.• Estimated financial requirements of new projects.• Established and tracked quality department goals and objectives.• Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.• Determined quality department standards, practices and procedures.• Tracked quality issues with external customers, suppliers and internal plant operations• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.• Created policies and procedures for quality assurance, best practices and project management.• Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations..• Implemented new quality assurance and customer service standards.• Specified quality requirements of raw materials with suppliers.• Specified quality requirements of raw materials with suppliers.• Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.• Tracked quality issues with external customers, suppliers and internal plant operations.• Implemented ISO 9001, ISO 14001: OHSAS 18001, Management standards, defining business practices, leading to certification and better business practices.• Established and tracked quality department goals and objectives.• Increased customer satisfaction by resolving their issues.• Sharing in implementing TPM (total productivity maintenance) activities – and it's base ( 5S ).• Sharing in Qualification new companies (of Elaraby group) to get the certificates of the meeting with the standards ISO 9001, ISO 14001: OHSAS 18001.

Jan 2010 - Jan 2014

Quality Assurance Section Manager

Elaraby Company For Lighting Technology

Egypt

• Led a team of 2 Engineers 2 supervisors & 8 technicians to inspect the raw materials and calibrate the measuring equipment, for lamps products to achieve quality policy and objectives.• Directed technical and administrative staff involved in incoming inspection tasks and test activities• Supported stuff to collect raw materials samples regularly and performed detailed quality inspections.• Used statistical process control (SPC) methods to detect and analyze process data, applying process changes as needed.• Determined the root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions.• Communicated with the production managers related to raw materials claims and submitted detailed report to top level.• Discussed raw materials problems by negotiating with supply chain vendors.• Follow-up examination and classification processes returns and participation in determining the root causes and report the status of returns and submit them to the top level• Determined the monitoring and measurement resources needed to ensure valid and reliable results.• Recorded appropriate information as evidence of fitness for purpose of the monitoring and measurement resources • Calibrated or verified the measuring equipment at specified intervals according to a plan and against measurement standards.• Identified the measuring equipment in order to determine their status.• Perform R&R Gauge studies using software and other methods to analyze the measurement systems and developed a corrective action plans in case if required.• Implemented of regular review on the inventory and follow up the corrective and preventive actions and ensure their effectiveness.• Implemented ISO 9001 quality systems, defining business practices, leading to certification and better business practices.• Member in the internal audit team.

Jan 2009 - Jan 2010

Quality Control Section Manager

Elaraby Company For Lighting Technology

Egypt

• Led a team of 3 Engineers 3 supervisors & 24 technicians to managed quality control of lamps products according to product and customer requirements.• Directed technical and administrative staff involved in quality control tasks, test activities, Inspected semi-finished products and worker progress throughout production.• Monitored processes and procedures to achieve objectives and comply with company policy • Resolved conflicts and remedied tense situations to maintain healthy team collaboration, efficient program cadences, and effective stakeholder communication.• Used statistical process control (SPC) methods to detect and analyze manufacturing process data, applying process changes as needed.• Determined the root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout the product development process.• Reported production malfunctions to managers and production supervisors.• Established key performance metrics including corrective scenarios for failures.• Designed training curricula for quality control personnel and Coached and assisted employees with adapting to new processes.• Determination of necessary resources to implement all activities and submit them to the top level• Identified problems and recommended new processes to improve efficiency and reduce costs.• Generated detailed reports covering analysis of key data and outlining potential solutions• Aligned production operations to meet higher standards and maximize returns.• Identified problems and recommended new processes to improve efficiency and reduce costs.• Drove operational improvements which resulted in savings and improved profit margins.• Implemented ISO 9001 Quality Management System, defining business practices, leading to certification, and better business practices• Member in the internal audit team.

Jan 2007 - Jan 2009

Quality Control Engineer

Egyptian Jordanian Electrical Switches Manufacturing Company

Egypt

• Led a team of 1 supervisor & 10 technicians to achieve quality policy and objectives• Directed technical staff involved in quality control tasks for sheet metal and control panel assembly. • Collected production samples regularly and performed detailed quality inspections• Determined the root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout the product development process.• Performed quality control audits on the pre-production supply chain, verifying continuity of raw materials.• Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.• Aligned production operations to meet higher standards and maximize returns.• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety and quality requirements.• Established and maintained the Quality control plans according to the product designs and supervision of the implementation. • Completed and submitted monthly and yearly reports to support executive decision making.

Jul 2005 - Jan 2007

Production Engineer

Military Factory 999

Egypt

• Led a team of 30 person production team in gears production activities to introduce efficient methods of production and achieve objectives.• Supervised the entire production process and prepared proper documentation for dispatch.• Communicated with other team members to enhance process and performance.• Inspected all machines and equipment and provided necessary reports for required repairs.• Performed root cause analysis and implemented corrective actions to maximized productivity and decreased defect rate.• Implemented process improvements to increase yields, improve quality, and reduce downtime.• Performed production studies and machine analysis to identify any quality and process problems.• Conducted trials to determine equipment and machine performance capabilities.• Completed and submitted monthly and yearly reports to support executive decision making.

Mar 2004 - Jun 2005
Team & coworkers

Colleagues at ELARABY Group

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3 education records

Khaled Eldeep education

Diploma, Statistical Control And Quality Assurance, Excellent

Bachelors, Production Engineering And Mechanical Design

Engineering University
FAQ

Frequently asked questions about Khaled Eldeep

Quick answers generated from the profile data available on this page.

What company does Khaled Eldeep work for?

Khaled Eldeep works for ELARABY Group.

What is Khaled Eldeep's role at ELARABY Group?

Khaled Eldeep is listed as Head of Custome Service Quality at ELARABY Group.

Where is Khaled Eldeep based?

Khaled Eldeep is based in Egypt while working with ELARABY Group.

What companies has Khaled Eldeep worked for?

Khaled Eldeep has worked for Elaraby Group, Elaraby Group Of Companies & Factories, Elaraby Company For Lighting Technology-Elaraby Company For Air Conditioning And Cooling Techno, Elaraby Company For Lighting Technology, and Egyptian Jordanian Electrical Switches Manufacturing Company.

Who are Khaled Eldeep's colleagues at ELARABY Group?

Khaled Eldeep's colleagues at ELARABY Group include Mohamed Elbahnsy, Mohamed El-Shorbagy, م.محمد نصار عبدالمنعم أحمد, Reham Khaled Barakat, and Mahmoud Elakhal.

How can I contact Khaled Eldeep?

You can use AeroLeads to view verified contact signals for Khaled Eldeep at ELARABY Group, including work email, phone, and LinkedIn data when available.

What schools did Khaled Eldeep attend?

Khaled Eldeep holds Diploma, Quality Control And Quality Assurance, Very Good from Benha University.

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