At Banking, our team excels in delivering top-notch customer service, thanks in part to my focus on fostering teamwork and my understanding of money market dynamics. Trained in employee development strategies, I've contributed to enhancing our collective competencies, ensuring that every interaction with our clients is both informative and supportive. Balancing these responsibilities, I continually strive to empower our team to exceed customer expectations, creating a robust service experience that stands out in the financial sector.
Banking
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Customer Service RepresentativeBanking
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Sales ManagerIbn Nashi For Mediciens Apr 2024 - PresentSaudi ArabiaCreate and execute a strategic sales plan that expands our customer base andextends the company's global reach.Meet with potential clients and grow long‑lasting relationships that address theirneeds.Recruit sales representatives, set objectives, train and coach them, and monitortheir performance.Identify knowledge gaps within the team and develop plans for filling them.Ensure that company quotas are met by holding daily check‑ins with the salesteam to set objectives and monitor progress.Manage the month‑end and year‑end closing processes.Research consumer needs and identify how our solutions address them.Hire, train, motivate, and advise a team of sales representatives.
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Sales ManagerIbn Sinai For Mediciens Aug 2022 - Apr 2024EgyptDevelop and implement effective sales strategies.Aug 2022 - Apr 2024Provide financial reports and interpret financial information for managerial staffwhile recommending further courses of action.Analyze costs, pricing, variable contributions, sales results and the company’s actualperformance compared to the business plans.Develop trends and projections for the firm’s cash flow and finances.Manage the preparation of the company’s budget.
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Chief Executive OfficerElshamy Llc May 2019 - Jul 2022United StatesRunning day-to-day operations, supervising all staff at different markets to ensurethe top selling with the best profit on timely manners and time flexibility.Distribute Dairy and nondairy prepackage food for example, special Different flavorsof French food product.quick selling cycle, all products must be sold on the same date of production.Developing marketing strategies for products to increase sales and brandawareness.Establishing and maintaining relationships with suppliers and vendors to secure thebest prices possible on materials needed for business operations.Ensuring that all federal, state, and local laws are followed in all business activities
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Home FinanceDubai Islamic Bank Feb 2017 - Jul 2018UaePerform sales & marketing effectively to strengthen company's image in assignedterritory, maintain business volume and gradually speed up business growth.Set up plans and strategies to develop business opportunities and ensure businessgrowth. Review, analyze market trends, competitor information, and pricing;recommend counter strategies to retain existing business and develop new marketstrategies.Establish sales and marketing procedure for approaching contact from initial call todocumentation and follow up.Keep up‑to‑date with market trends and developments in the relevant industry. -
Customer Service OfficerAbu Dhabi Commercial Bank Feb 2015 - Feb 2017Uae -
Sales And Marketing SpecialistAbu Dhabi Islamic Bank - Egypt Oct 2009 - Nov 2014Saudi ArabiaRetail & business banking Assess customer needs, explore all options and introduce different types of loans.Develop referral networks, suggest alternate channels and cross‑sell products andservices to accomplish quotas.Proactively identify sales prospects and conduct business development activities.Follow up on new leads and referrals to generate business.Achieving the monthly sales targets, Cross sell assets and fee products. Follow thevarious internal guidelines and procedures of the bank.Ensure customer satisfaction through regular engagement. Resolve customer
Frequently Asked Questions about Khaled Elshamy
What company does Khaled Elshamy work for?
Khaled Elshamy works for Banking
What is Khaled Elshamy's role at the current company?
Khaled Elshamy's current role is Customer Service Representative | Money Market.
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Khaled Elshamy
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