-Own and manage customer relationships and ensure delivery of great service to clients.-Promote the retention and loyalty of end users.-Explain the contract benefits to the customers.-Respond promptly to the customer inquiries.-Assure that every customer is satisfied and handle all the complaints and inquiries.-Manage the process between the customers and insurance companies.-Review the medical claims and approvals.-Debating in the rejected cases either from the… Show more -Own and manage customer relationships and ensure delivery of great service to clients.-Promote the retention and loyalty of end users.-Explain the contract benefits to the customers.-Respond promptly to the customer inquiries.-Assure that every customer is satisfied and handle all the complaints and inquiries.-Manage the process between the customers and insurance companies.-Review the medical claims and approvals.-Debating in the rejected cases either from the medical aspect or insurance aspect. Show less