• Gathering Requirements from Business and prepare SRS document to be signed off from client side before kickoff • Acting as Business consultant in order to drive the project with business best practice guided with Standard procedures in each module• HIPAA compliance certified• Hands on experience in implementing Insurance, Registration IP & OP, Scheduler, EMR access rights, Consultation, Billing, Payments, Inventory, Store Management, Procurement, ICD10&11, CPT, LIS, RIS, HL7 Integration, SMS gateway integration, What’s app Integration … ET• Provide training and users guide to end users (Front Desk – Nurse – Doctors – Finance - Management)• Use case development• Employee development and mentorship• Team task allocation, monitoring, and integration• Project tracking throughout all key milestones• Client communications and expectations management• Customer support in a highly complex environment• Delivered 3 Projects in Egypt (Shifaa – Osama Taha – Dawi Clinics) • Supervised team to build IOS & Android mobile apps integrated with Insta to let patients manage their booking and their EMR• Support clients after go live• Doing governance on software compliance for licensing and security vulnerabilities.• Ensure execution of required testing and auditing activities for the IT Department by internal and external parties leading to successful certification of the company on an ongoing basis• Work collaboratively with Security Compliance and Legal teams to identify and manage privacy, data protection risks, and compliance requirements to help meet stakeholder expectations• Make broad recommendations on improving compliance related processes and/or procedures as it pertains to the IT department and Identify opportunities for ITGC/security compliance control automation• Work on Audit processes and set up mechanism to track the unapproved/ unlicensed software and work on de-install project appropriately

• Gathering Requirements from Business and prepare SRS document to be signed off from client side before kickoff • Acting as Business consultant in order to drive the project with business best practice guided with Standard procedures in each module• HIPAA compliance certified• Hands on experience in implementing Insurance, Registration IP & OP, Scheduler, EMR access rights, Consultation, Billing, Payments, Inventory, Store Management, Procurement, ICD10&11, CPT, LIS, RIS, HL7 Integration, SMS gateway integration, What’s app Integration … ET• Provide training and users guide to end users (Front Desk – Nurse – Doctors – Finance - Management)• Use case development• Employee development and mentorship• Team task allocation, monitoring, and integration• Project tracking throughout all key milestones• Client communications and expectations management• Customer support in a highly complex environment• Delivered 3 Projects in Egypt (Shifaa – Osama Taha – Dawi Clinics) • Supervised team to build IOS & Android mobile apps integrated with Insta to let patients manage their booking and their EMR• Support clients after go live

Healthcare solutions, PACS, RIS, HIS

• Mainly responsible for new Medstreaming systems install and upgrades using Microsoft platforms IIS, SQL, AD, DNS , also support end users login issues and performance issues , make documentation and users guide, create training materials for new comers, report bugs and communicate with developers team to find fix then do testing , automate daily operations by Python and power-shell scripts ,• Analyzing compliance with associated laws, rules, policies, industry standards, and relevant best practices• Mentor and evaluating team members and setting their development plans

Managing IT department at one of biggest Radiology centers in egypt at 8 locations , support daily operations systems RIS , PACS , HR , ERP , CRM , AD , AVAYA , DNS , DHCP , Security , Forti Gate , UTM ,Mikrotech , manage team of technicians and system admins ,report to board directly, responsible for choosing products we use and manage those projects

lead a team of service desk engineers supporting end users issues , Managing Microsoft environments servers domain and fileserver , exchange server ,TMG server ,SQL server ,and network infrastructure administration