Sales Associate
Current- Serves customers on the shop floor and attends to their needs promptly to ensure a high level of customer satisfaction and achieve optimum sales results.- Greet, assist, and serve customers to ensure their needs are answered on time and in compliance with quality and customer service standards.- Provide exceptional customer service by up-selling, cross-selling, suggesting alternatives, and following up on customers' requests.- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, and suspicious activities.- Arrange and replenish continuously the shop shelves and ensure that the shop floor and shelves are always kept clean and tidy in alignment with the brand's image and coordination standards.- Handle cash register and transactions with the customers effectively and accurately as required.
