Execute company strategies for sales growth. Manage inventory and labor to support and drive cafe profitability .Ensure food safety standards are fully maintained to Panera healthy and safe culture.Ensure associates follow company policies and procedures and comply with all state and federal regulations.Plan and manage staffing ,scheduling, people development, career development, and succession planning.Manage team performance to ensure the cafe’s goals and quality standards are met, while ensuring extraordinary customer service.

Overseeing and addressing customer service and parts needs for 10M aftermarket business. • Plan and carryout customer support activities: customer prospecting, quoting, and order • Performing all aspect of the service team contracts. that insure all terms and conditions are met. Utilities data from MRP system and other sources to perform detailed analyses of financial reporting, parts sales, forecasting, and operational performance. Knowledge of filtration technology, applications, and operation of equipment necessary to assist customers . Acting as point of contact to the capital sales team for customer issues. Addressing accounting challenges & Going above and beyond to satisfy the custome Makes sure all internal requests for aftermarket parts are billed plus service repair Order .

Store management, supervision and policy implementation by assigning and directing activities of the store crew including staffing, training, and development • Assisting customers with their questions, problems and complaints. • Promoting CVS customer service culture by creating a positive shopping experience for customers. • Responsibility includes Sales inventory, financial management. • Retrieving and analyzing data to maintain appropriate inventory levels to effectively communicating information to the store crew and supervisors in an open and timely manner. • Leading the staff effectively to maintain superior operation and service. • Maintaining and organized office and backroom, overseeing and executing daily cash flow including weekly reports and forecasts. • Providing employees with clear direction, support, and motivation

Dedicated Restaurant Manager with strong focuses on customer service and employee job satisfaction. • Exercise supervisory authority over restaurant and bar. Implement training manuals and supervise training of employees. Plan and conduct staff meetings. Confer regularly with staff to coordinate activities, assign and check work, resolve problems. Plan work schedules. • Supervise and assist as necessary with all operations, which may include line set-up and restocking; food preparation, customer service; cleaning and organizing cooking, service and dining area; dishwashing; bartending, menu development, large party reservations • Maintaining constant and continual superior performance ratings through monthly, quarterly, and yearly reviews by corporate management. • Monitor daily liquor counts and verify accuracy through POS system • Supporting the Restaurant General Manager in fostering and developing new partnerships with suppliers and the community in order to create efficiencies in relation to value and service