Khaled Itani Email & Phone Number

Berlin, DE

Dubai, United Arab Emirates

• Work closely with various departments such as marketing, sales, finance, and operations to ensure alignment of revenue growth strategies and initiatives.
• Build fully automated internal organizational revenue visualization using MySQL, Microsoft Power BI and SharePoint, and Python, decreasing manual work by 5 hours weekly.
• Partner with the Product Manager to advance service features that aligned with market trends and client vision, resulting in a 10% increase in client approvals.
• Manage existing user acquisition channels for maximum performance and ROI
• Analyze campaign data to identify areas for improvement and optimization.
• Support long term value creation and category growth through structured analysis.

Dubai, United Arab Emirates

• Led the delivery of over 20+ projects and system virtualization.
• Implemented and upheld standards for project documentation, work procedures, and process improvement, resulting in a 20% increase in project success rates.
• Collaborated with the revenue optimization team to enhance services and reporting, leading to a 25% growth in service revenue.
• Through a deep understanding of project needs, supported the design, planning, deployment, and optimization efforts, reducing the development timeline by 10%.
• Contributed to internal processes to streamline project implementation, reducing the timeline by 20% by providing detailed requirements and expanding documentation to improve clarity for clients.
• Partnered with the Product Manager to advance service features that aligned with market trends and client vision, resulting in a 10% increase in client approvals.

Lebanon

• Managed full-cycle project planning and delivery, resulting in a 10% reduction in project delays through the development of detailed project plans and associated documents that provided increased transparency to all.
• Streamlined reporting processes by creating a standardized reporting template, resulting in a 35% reduction in turnaround time for data collection and analysis.
• Mentored 15 team members and successfully established a support office with a team of 5 skilled engineers.
• Proactively identify potential roadblocks and conflicts in project requirements, mitigating more than 30% of future project risks through effective collaboration and problem-solving.
• Conducted comprehensive post-project evaluations, identifying key areas for improvement through lessons learned, budgeting, and reducing project delays by an additional 10% through the implementation of recommended.

Lebanon

• Handled the implementation of all internal servers related and their migration to Hyper-V
• Optimized services and processes to increase success rate by 25%, resulting in improved customer experience.
• Implemented automated reporting systems to reduce manual effort by 50%, leading to greater efficiency and productivity.
• Designed and implemented a database replication procedure that increased efficiency by 100% without suspending traffic.
• Collaborated with Service Engineers to ensure the smooth handover of over 30 successful projects to Customer Service.
• Implemented an Incident Management Platform to automate service failure resolution, resulting in instant response times and reduced workload.

Beirut

• Successfully conducted Single Site Verification (SSV) and Cluster testing for over 40 sites using Genex prob technology.
• Expertly managed over 50 BTS installations, ensuring compliance with client quality standards and delivering high-quality results.
• Implemented thorough on-site material checks, resulting in 100% of installations being completed in a single day and maximizing efficiency and productivity.
• Led a team of technicians to execute projects effectively and efficiently, fostering a positive and productive work environment.

Beirut, Lebanon

-Mobile Signal Stations quality check (QAT & UAT) -Commissioning and integration -Site implementation follow up and reporting

Beirut District, Lebanon

-Cabling, BTS, Antenna and Microwave implementation and maintenance for mobile signal stations

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Computer Systems Networking And Telecommunications