Khaled Saad Email and Phone Number

- Managing over 7 Archiving projects in both government and private sectors:Ministry Of Higher Education and Research – Abu DhabiGeneral Civil Aviation Authority – Abu DhabiMinistry of Finance – Abu Dhabi & DubaiEnvironment Agency – Abu Dhabi Al-Dhaid Municipality – SharjahMajid Al Futtaim – DubaiDAIMLER - Dubai - Providing technical support service and consultation.- Install and configure workstations.- Install, configure and maintain operating systems.- Perform system backups and recovery.- Provide end user support for all LAN- based applications.- Provide support to end users on a variety of issues. - Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals.- Monitor the completeness and quality of project plan components. - Implement integrated change control for all project areas including a tracking system.- Utilize performance metrics to monitor variance of the cost baseline and take corrective action.- Keep project financial performance in line with estimates.- Monitor project results using quantitative and qualitative methods.- Responsible for operational deployments.- Good understanding of server and network engineering.- Leads the architecture, design and maintenance of Microsoft Active Directory.- Implements policies and governance Active Directory in a multi-tenant, enterprise setting.- Defines policies for the delegated administration of group policies and object management.- Planning, staffing, scheduling, budget management, time management, quality control, and safety.- Coordinating with subcontractors, internal technical and support staff.- Developing end-to-end project plans to guide the implementation of network infrastructure.- Managing a wide variety of project teams focused on different aspects of the network infrastructure and keeping them on task to meet deadlines.- Leading project update meetings for leadership and finding creative ways to resolve problems.

• Supervise operations and team records.• Lead the team for target achievement.• Ensures security and preservation of records.• Work on researches and retrievals to ensure that all requirements and needs are met.• Monitor and conduct the team time management based on their responsibilities.• Conduct staff training, evaluation and development.• Evaluate, recommend and upgrade existing/new applications.

• Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.• Establishes network by evaluating network performance issues including availability, utilization, throughput, good put, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.• Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.• Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.• Prepares users by designing and conducting training programs; providing references and support.• Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.• Meets financial requirements by submitting information for budgets; monitoring expenses.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Protects organization's value by keeping information confidential.

• Providing technical support service and consultation.• Install and configure workstations.• Install, configure and maintain operating systems.• Recommend and schedule repairs.• Perform system backups and recovery.• Provide end user support for all LAN- based applications.• Provide support to end users on a variety of issues.• Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals.• Document, maintain, upgrade or replace hardware and software systems.• Identify, research, and resolve technical problems.• Respond to telephone calls, email and personnel requests for technical support.• Observe peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage.