Khaled Saed Email & Phone Number

Ras Al Khaimah, United Arab Emirates

Key Responsibilities: ▪ Retaining key focus on business development, planning, implementing and coordinating sales activities to achieve sales and gross profit margins.▪ Driving continuous improvement, identifying inefficiencies and eliminating errors in the order securing process, resolving issues and upgrading spare parts by co-coordinating with the counterpart.▪ Contributing to commercial and pricing decisions, leading contracts negotiation and strategic alliances, liaising with the client and participating in technical meetings and discussions.▪ Handling online tenders and submissions, ascertaining key commercial considerations while submitting bids and ensuring overall competitiveness to secure the business in the company's favor. ▪ Demonstrating the highest level of personalized service to customers, tracking the quality of operations, and managed expectations of the owners and clients as needed.▪ Nurturing relationships with strategic partners, reinforcing unique value propositions to the clients and met both individual and team targets proactively.▪ Assessing competitor activities, gathering market intelligence, managing the business development lifecycle and supply chain function from prospecting to closure.▪ Delivering sales and account growth, servicing all aspects of the sales plan across designated key accounts and business prospects.

Key Responsibilities: ▪ Supported all elements of the procurement and supply chain management process, negotiated rates with suppliers to ensure best value for the company on all procurement activities.▪ Worked closely with suppliers to optimize supplier processes, continuously monitored supplier quality and delivery performance in addition to participating in internal meetings related to the purchasing function.▪ Maintained competitive pricing and negotiating annual agreements with our suppliers based on management guidelines, deployed comprehensive procurement management systems, ensuring that policies, standards and systems for administrative activities are in place.▪ Tracked budgets, performing forecasting and cost analysis, ascertaining indicative market prices and managing the procurement reporting process.

Key Responsibilities:▪ Entered into strategic partnerships with the world premier brokerage firms to enhance our service capabilities and brand synergy.▪ Ascertained client specific requirements and providing personalized services enabling optimum satisfaction and achievement of business targets simultaneously ensuring long term retention of customers.▪ Empowered clients to trade all capital market instruments effectively, with special focus on forex sales.▪ Undertook a number of client education initiatives, that enabled them to become more informed traders.▪ Managed relationships and all elements of the customer lifecycle from A to Z to ensure utmost levels of satisfaction.▪ Affirmed utmost compliance to UAE Central Bank statutes and anti-money laundering regulations and providing feedback to the management about matters of concern.