Khaled Saed Email & Phone Number

Ras AL Khaimah, United Arab Emirates

• Key Responsibilities:
• Retaining key focus on business development, planning, implementing and coordinating sales activities to achieve sales and gross profit margins.
• Driving continuous improvement, identifying inefficiencies and eliminating errors in the order securing process, resolving issues and upgrading spare parts by co-coordinating with the counterpart.
• Contributing to commercial and pricing decisions, leading contracts negotiation and strategic alliances, liaising with the client and participating in technical meetings and discussions.
• Handling online tenders and submissions, ascertaining key commercial considerations while submitting bids and ensuring overall competitiveness to secure the business in the company's favor.
• Demonstrating the highest level of personalized service to customers, tracking the quality of operations, and managed expectations of the owners and clients as needed.

• Key Responsibilities:
• Supported all elements of the procurement and supply chain management process, negotiated rates with suppliers to ensure best value for the company on all procurement activities.
• Worked closely with suppliers to optimize supplier processes, continuously monitored supplier quality and delivery performance in addition to participating in internal meetings related to the purchasing function.
• Maintained competitive pricing and negotiating annual agreements with our suppliers based on management guidelines, deployed comprehensive procurement management systems, ensuring that policies, standards and systems.
• Tracked budgets, performing forecasting and cost analysis, ascertaining indicative market prices and managing the procurement reporting process.

• Key Responsibilities:
• Entered into strategic partnerships with the world premier brokerage firms to enhance our service capabilities and brand synergy.
• Ascertained client specific requirements and providing personalized services enabling optimum satisfaction and achievement of business targets simultaneously ensuring long term retention of customers.
• Empowered clients to trade all capital market instruments effectively, with special focus on forex sales.
• Undertook a number of client education initiatives, that enabled them to become more informed traders.
• Managed relationships and all elements of the customer lifecycle from A to Z to ensure utmost levels of satisfaction.