Americana Restaurants has established itself as the leading restaurant operator in both the MENA region and Kazakhstan, boasting the highest number of restaurants within its operational footprint. Americana Restaurants has secured exclusive franchise partnerships with TGI Fridays in six distinct markets, ensuring that the delightful 'In Here, It's Always Friday™' atmosphere is accessible to families and friends every day of the week. TGI Fridays, a prominent global casual dining restaurant, specializes in serving authentic American cuisine infused with exciting and creative twists. With a current presence of 51 restaurants and ongoing expansion efforts throughout the Middle East region, TGI Fridays continues to captivate diners with its distinctive flavors and inviting ambiance.Achievements:• Major Achievements:– Achieved a remarkable 28% growth in overall sales, the highest among GCC countries.– Recognized in the 00 Club with zero critical and major issues, as audited by the third-party NSF Co.– Established a centralized culinary facility to support operations across 13 restaurants.– Provided leadership to facilitate the team's understanding and mastery of operational processes.– Successfully implemented a comprehensive menu category, contributing to increased customer engagement.–Consistently maintained a robust brand presence, contributing to brand loyalty and recognition. – Led the transition of both Back-of-House (BOH) and Front-of-House (FOH) systems from Micros to Aloha, enhancing operational efficiency.Core Competencies• Food Safety Audit• HACCP• Restaurant Review• Menu Development• P&L Financial Analysis• Operation Excellence• Supply Chain Management• Sales Forecasts & Analysis• Labor Analysis & Control• Establishing & Management of Central Kitchen• Safety & Compliance (Industry Best Practices)• Micros, Material Control & ERB• Microsft Tools

Within the Americana Group's diverse restaurant portfolio in Kuwait, I oversee the operations of 11 TGI Fridays established restaurants, 8 Chicken Tikka outlets, and 1 Chinese Cuisine restaurant, the Fish Market.Achievements:- Executed menu enhancement for Chicken Tikka- Commenced the development of Fish Market from scratch as part of the rebranding initiative- Established a centralized culinary facility for TGI Friday's