Khaleda Akter Email & Phone Number

Arlington, Virginia, United States

Arlington, Virginia, United States

Arlington, VA

Greater New York City Area

• Implemented and controlled import process from Asia and Europe to meet sales and production schedules in North America. Coordinated export shipments to the brand’s global clientele from NY, NJ and Netherlands warehouses.
• Managed a team of five and ensured workload is balanced for increased productivity
• Prioritized delivery schedules for retailers and distributors
• Negotiated shipping costs for better rates
• Collaborated with US and Dutch customs to save money on duties and taxes while still maintaining compliance
• Lowered LTL costs by $78 per pallet in one year by adding four vendors to ensure access to competitive rates

• Responsible for monitoring deliveries, ensuring customer satisfaction by meeting shipping and packing requirements, and maintaining accurate logs of all outgoing and incoming shipments.
• Liaised with customers, couriers, and warehouse department to certify quality assurance checks for shipments
• Negotiated rates with freight carriers and couriers to ensure that logistics budget is maintained
• Cut shipment preparation time in half and reduced address error level to zero by integrating inventory and sales system with Fedex and UPS to pull addresses automatically for customer orders
• Saved the company money by rate shopping and negotiating shipping prices

Long Island City, NY

• Forecast demand and create supply plans to ensure all materials and products are purchased at optimal times to minimize company’s cash outflow as well as meet production schedule for sales pipeline. Managed a team of.
• Cut company’s logistics cost by $20K annually by evaluating and negotiating with partners
• Teamed with Engineering and Production teams to create Terms and Conditions for customized parts
• Created quality control processes to increase performance of products
• Set standard operating procedures for inventory for accurate counting and ordering of inventory

• Coordinates with staff for operational support of the company and serve as a liaison between departments and other operating units in day-to-day resolutions to promote an efficient work environment.
• Ensured financial integrity by managing customer and vendor records and recording invoices using QuickBooks
• Prepared customer’s statements, bills, and invoices and resolved billing and account

Vestal, NY

Generate interest in Kaplan’s products and services by advertising through formstack.com, facebook.com, and approaching student groups on campus to increase revenue for Kaplan.

B.A., Economics

Activities and Societies: Delta Sigma Pi

Project Management Certification

High School, Technology And Liberal Arts - Advanced Regents Diploma