● Overseeing sales performance for 8 dealerships and 5 brands (Nissan, Hyundai, Kia, Infiniti, and Mitsubishi) in the Bay Area● Set KPI’s for Sales Managers at each store and worked with each team closely to meet their objectives on a monthly and quarterly basis.● Created sales process for Sales Managers to implement in their respective store in-order to create a more transparent and simpler car buying experience for both customers and Sales Associates.● Implemented a “one price strategy” at all locations that increased sales traffic and volume.● Formulated and presented innovative strategies to team members, executives and customers to build a foundation for successful sales plans● Investigated competitive landscape to maintain currency on market and anticipate negative business impacts● Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.● Mentored 48+member sales team in applying effective sales techniques and delivering top-notch customer service.

Started with Daly City Mitsubishi from day one! From day one my goal was to be a volume dealer that holds gross and offers a fair price to consumers.-In the first 8 months of opening, my staff and I achieved selling 100 cars.- Grew our inventory from 80 cars to over 250 cars on the lot at all times.-Accomplished an average turn of used cars in under 65 days.

• Exceeded Monthly Revenue by 300%.• Kept and maintained a consistent sales pipeline.• Built and grew long-term, trusting relationships with a range of contacts at assigned dealerships.• Consulted with General Managers/Principal Owners to maintain up-to-date understanding of their business needs, goals, and objectives.• Interpreted and delivered monthly Cars.com reporting and analytics to explain dealer’s performance, optimization issues, and best practices to the customer in the context of their business goals and market trends.• Trained Internet and General Managers to use core Cars.com Services.• Served as a first point-of-contact for dealer issues; diagnose and resolve customer concerns.• Provide accurate and complete documentation in Salesforce.• Collaborated and strategized with teammates to close new business.

2015Increased total revenue 118% from previous fiscal yearIncreased back-end profit 160% from previous fiscal year• Created sales campaign that resulted in selling an average of 35 cars a month• Purchase inventory of wide array of vehicles to suit customer demands • Preform all necessary tasks related to customer financing of their purchase• Expand marketing and advertising databases• Led efforts to revamp dealership website to ensure optimal user experience• Contacted private sellers through various means to consign their vehicles• Work with salesmen to develop marketing strategy• I coach my salesmen through the sales process from greeting customers, to the delivery of their new vehicles.• A major focus is helping my sales reps with vehicle selection based off the guidelines of their customer (needs, wants, financial aspect) to ensure time is well spent for not only themselves, but the customer as well. • Among training, my duties consisted of:- dealer swaps- appraising trades when applicable - preparing purchase proposals (vehicle selling price, trade valuation, term and rate based off credit)- sending the agreed upon deals to participating lenders. • Throughout this whole process I am not only able to teach, but also learn every day. I am always trying to improve myself and my team to achieve high grossing deals while having fun doing. I am a firm believer that employees are the face of the company, and if my employees are happy and energetic, that energy will transfer to our customers - leading to a higher closing ratio, higher gross deals, and higher customer satisfaction.

• Supervised children ages 3-15.• Helped students complete their homework.• Developed curriculum on a weekly basis (which were based on children’s interest).• Completed Desired Results Development Profile (DRDP).• Conducted parent teacher conferences (quarterly).• Organized a “Science Club” for second and third graders, where we developed theories and conducted experiments to test those theories. • Organized a “Coding Club” where children learned the fundamental ideas of coding (i.e. debugging, loops, what if statements, etc.).• Organized a “Garden Club” where children created a garden behind the school. Children and staff worked together to build several garden boxes and compost bins. • Conducted Monthly health, safety, and licensing audits to make sure center was meeting state/licensing standards.• Engaged with parents (on a daily basis) through email or in person, regarding their child’s day or any milestones the child may have achieved. • Organized camp field trips during summer, winter, and spring break.

• Conducted interviews for a study on parenting and developmental outcomes for 5th, 10th, and 12th graders• Conducted literature reviews of parenting and developmental outcomes• Worked closely with various professors to create cohesiveness within department.• Assisted in developing lesson plans.• Graded and reviewed exams.• Organized and attended speaker panels for department.