Khaled Chatila Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

First Quorum Cyber employee in Middle East Region - based out of Dubai. Key Responsibilities: - Business Development - Sales and Marketing Leader for the region- Channel Sales - Partner Enablement

Dubai, United Arab Emirates

First employee in region based out of Dubai to grow the business for Anomali. Key Responsibilities: - Actively market Anomali's CTI + Analytics services throughout the region, via direct and indirect routes to market. - Establish a solid channel business (I hired Anomali's first Regional Channel Manager)- Establish the regional Customer Success Organisation (Hired Anomali's first CSM - who is now the EMEA Director of Customer Success). - Liaised closely with Channel Manager to sign up Anomali's second Distributor for the region. - Led or participated in many client and speaking engagements- Mentored multiple Anomali employees in region, built a very close core of employees, predominantly still there today.

Dubai

Dubai, United Arab Emirates

First employee in Dubai and as with Qualys, Splunk was basically an unknown entity in the region.Swiftly started with awareness initiatives to enhance Splunk's regional status and immediately recruited the first batch of partners that would help to solidify Splunk's role in regional IT Departments.Business Development & Product Awareness:– Participated at speaking engagements geared towards raising Splunk awareness.– Worked with Saudi's Largest bank to secure the largest regional Splunk license at the time.– Worked with a leading UAE Hotel Chain who realised value from Splunk within the first weeks and then took them through an upgrade cycle that saw them quadruple their initial purchase within 6 months.– Continuous development of key accounts in the region alongside Splunk partners.Channel Manager - META:After just over a year, increasing rate of growth would require a wider, enabled channel.– Assigned Splunk Channel Manager for Middle East, Turkey & Africa (META) to recruit & enable new Splunk partners throughout the region.– Working with Channel Director, recruited Splunk's regional Disti (1st for Splunk Globally)– Developed Partner Business Plans & Assessed each partner annually.– Partner Certifications Doubled within the first 3 months, with more partners certified during this time than the previous 2 years without a dedicated Channel Manager.– Consequently, more leads, more deal registrations and more Splunk Awareness, ultimately resulting in more indirect business for Splunk.Other Activities:– Leads Analysis, Assignment and Deal Registration Approvals.– Enablement of no less than 40 Partner Sales & Pre-Sales individuals throughout the region.– Ensuring Partners comply with Splunk partner agreements (Revenue and Certifications)– Developed a customised 1/2 Day Partner Enablement Workshop.– Strategising with Splunk Disti - Account Planning and required training for Channel Members.– Attained Splunk Certified Architect.

Dubai, United Arab Emirates

First Qualys employee in the Middle East based out of Dubai.Instrumental in the local entity setup of Qualys in one of the UAE Free Zones.Consistently grew the Qualys revenue year on year – quadrupling revenues from 2008 to 2013.Key Responsibilities:– Actively drive & manage the Pre-Sales & Post-Sales process with direct & channel customers.– Develop leads from Qualys' free trial subscription service, take the leads through the sales cycle to closure.– Being the only resource on the ground, scalability would only be achieved by recruiting and enabling a strong channel.– Signed up a number of Channel Partners, Enabled their Pre-Sales and Sales teams on how to best approach end users with, at the time, controversial Cloud Security Services - quite a challenge.– Maintain solid relationships with Qualys customers, being an annual subscription, renewal rates were a major KPI and contributed to commission earnings.Other common Responsibilities Included:– Provide product and technical support to partner accounts.– As a Qualys certified trainer, to regularly conduct public and private training sessions to Qualys users & Partners throughout the region.– Respond to Technical and Financial requirements of RFx documents.– Deliver high level presentations and talks at various events and seminars throughout the region in either English / Arabic or a mix of both.

Dubai, United Arab Emirates

Role focusing on Post Sales Client Satisfaction.Working to maintain client satisfaction among Symantec's Premium / Platinum Support Clients.Ensuring that Symantec's adherence to strict SLAs on response and resolution times for client support issues.A happy client is a renewing client.

Dubai, United Arab Emirates

Pre-Sales and Channel Enablement were the main focus of this role.A Technical, hands on role assisting the Sales Team achieve technical closure of opportunities including but not limited to the following responsibilities:– Demonstrating Symantec Security Products to clients either onsite or remotely via WebEx.– Participating in Trade Shows / Events / Presenting Symantec Solutions to attendees.– Speaking at Security Events & Conferences.– On Site Evaluations, Demos, POCs– Responding to a never ending stream of RFI / RFP / RFQ Documents.– Submitting Technical Proposals– Competitive Analysis and research– Product training for Symantec Partners– Product Lead for Symantec Endpoint Protection Software– Product Lead for Symantec IDS/IPS Software

Dubai, United Arab Emirates

Cramsession.com was a very well known website where users wishing to take a particular certification could purchase a condensed guide to help them pass the certification exams.Cramsessions.com contracted me to write 4 StudyGuides, each related to a particular certification that was then published by Cramsessions.com for users to purchase.Strong english / communication skills meant that the review stage for my Studyguides was very short - the feedback received was high for grammar, spelling and syntax used throughout the documents.

Riyadh, Saudi Arabia

Consultancy Engagement to install Auditing and Monitoring software on 500 Servers at a large Telecommunications Provider in KSA.– Team Leader: Enabled & Supported a team of 5 technicians with basic unix skills to deploy the 500+ Agents well within the allocated timeframe.– Using Baseline templates, configured and Deployed an IT Security Policy to all the Agents from a centralised reporting and configuration dashboard.– Software used was Symantec Enterprise Security Manager & Symantec Intruder Alert Host IDS.– Delivered training to End User in use of the software before final handover ahead of schedule.

Hamburg Area, Germany

Way ahead of it's time - EINSTEINet envisaged an IT world where the client would use software on an hourly, daily, weekly or monthly subscription as opposed to paying a huge sum upfront for a perpetual license.Now we know this model as "Cloud Services" As a Network Engineer, I was responsible for configuring and deploying the Nortel Routers and Switches required to give the end user access to the software via a private country-wide Fibre Optic Network.