Khaled Hashem Email & Phone Number

Cairo

Responsible for All HR & Admin Activities in a plant of a headcount of 300 Employee.

Egypt

All HR & Administrative Functions

Egypt

Compensation, Benefits & Personnel

Egypt

Compensation, Benefits & Personnel

New-Maadi

•Receive dialer inbound calls/ make Outbound calling B2C.•Getting customer interest on our service / product.•Achieve high transferring and closing percentage.•Collect & document customer basic information.•Report the customer information in the correct system•Giving clear information about our product / service to the customer.•Identify & escalate priority issues.•Follow-up with customers when necessary.•Follow the appropriate guidelines and procedures for any… Show more •Receive dialer inbound calls/ make Outbound calling B2C.•Getting customer interest on our service / product.•Achieve high transferring and closing percentage.•Collect & document customer basic information.•Report the customer information in the correct system•Giving clear information about our product / service to the customer.•Identify & escalate priority issues.•Follow-up with customers when necessary.•Follow the appropriate guidelines and procedures for any given situations.•Perform any other duties assigned by the contact center management.•Meet the due dates in the tasks assigned by the contact center management.•Enter coding and tracking information completely and accurately on relevant systems.•Balancing between achieving the required Sales target , KPIs, following Centro’s Rules and procedures. Show less

-Responsible for selling the company’s services which are full service event creation and management.-Listening to customer requirements and presenting appropriately to make a sale.-Maintaining and developing relationships with existing customers in person and via telephone calls and emails.-Cold calling to arrange meetings with potential customers to prospect for new business.-Acting as a contact between a company and its existing and potential markets;-Negotiating the… Show more -Responsible for selling the company’s services which are full service event creation and management.-Listening to customer requirements and presenting appropriately to make a sale.-Maintaining and developing relationships with existing customers in person and via telephone calls and emails.-Cold calling to arrange meetings with potential customers to prospect for new business.-Acting as a contact between a company and its existing and potential markets;-Negotiating the terms of an agreement and closing sales;-Gathering market and customer information;-Representing the company at trade exhibitions, events and demonstrations.-Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.-Liaising with suppliers to check the progress of existing orders.-Attending team meeting and sharing best practice with colleagues. Show less

Bachelor'S Degree, Business Administration

Thanawia Amma, 89.7

Activities and Societies: Member at Students' Union.