I worked as a SOC Analyst and served multiple different clients where they're from different sectors; educational, insurance, financial and industrial. My major duties and responsibilities include:- Proactively monitored network security events and took appropriate action to mitigate potential security incidents, ensuring the integrity and confidentiality of critical information.- Conducted in-depth analysis of security incidents and took appropriate action based on established… Show more I worked as a SOC Analyst and served multiple different clients where they're from different sectors; educational, insurance, financial and industrial. My major duties and responsibilities include:- Proactively monitored network security events and took appropriate action to mitigate potential security incidents, ensuring the integrity and confidentiality of critical information.- Conducted in-depth analysis of security incidents and took appropriate action based on established infrastructure, utilizing a wide range of security tools and technologies to identify and neutralize threats.- Raised tickets for security incidents and assigned them to the resolution team, ensuring prompt and effective response to security events.- Performed regular health checks of security tools to ensure their proper functioning, providing timely and accurate recommendations for their improvement and optimization.- Created comprehensive weekly and monthly reports to present key security metrics and incidents to management, enabling informed decision-making and ensuring compliance with regulatory requirements.- Monitored and analyzed security events in real-time, leveraging advanced SIEM tools such as RSA Netwitness to identify and mitigate intrusion and malicious activities, and escalate them to the relevant teams for further investigation.- Conducted detailed analysis of alerts, investigating incidents via logs, and capturing network packets to identify root causes and prevent similar events from occurring in the future.- Read and parsed multiple types of security device logs, using a variety of analytical tools and techniques to extract actionable insights and intelligence.- Maintained and updated SOC ticketing and knowledge base systems, ensuring their accuracy, completeness, and accessibility to relevant stakeholders. Show less