Khaled Jaber Email & Phone Number

I am a highly experienced Technical Engineer with over 15 years of experience in system administration, network engineering, and technical coordination. Throughout my career, I have been responsible for the day-to-day maintenance of application systems in operation, including identifying and troubleshooting application issues and escalating them when necessary. I am skilled in incident and problem management, and am adept at producing written guidelines for support personnel for production runs.In addition to my technical expertise, I am an excellent communicator and thrive in a team environment. I have the ability to diagnose, report, solve, and document technical problems, and can investigate and resolve critical application issues on a variety of COTS tools and internally developed applications. My experience troubleshooting network issues, such as network connectivity and communication through switches, routers, Firewalls, Load Balancers, and V-Lans, has also been invaluable.I am committed to ensuring the availability and functionality of department applications, and am skilled in customizing, modifying, and administering a wide variety of vendor tools and internally developed applications. I interface with and support the user community related to basic usability questions, and am able to follow established procedures while being assertive and thorough in my work.

Listed skills include Aruba Wireless, Ruckus, Lwapp, Xirrus, and 46 others.