Khaled Moustafa Email & Phone Number

Cambridge, Cambridgeshire, United Kingdom

Elevating Travel Tech for Unforgettable Journeys 🌍✈️ | Driving Operational Excellence & Client Satisfaction | #TravelInnovation #TechnologyLeadership

• Co-Founder of a sophisticated wedding cake company for modern couples. Elegance, Sustainability, and the Epitome of Luxury.Key Achievements:
• Spearheaded the successful co-founding and establishment of Erzulie Cakes, an esteemed luxury wedding cake company, renowned for delivering exceptional products and services.
• Orchestrated all facets of business operations, including strategic financial management, accounting software implementation, online shop optimisation, and logistics streamlining for seamless deliveries.
• Demonstrated strong entrepreneurial acumen by securing early-stage investments, fostering robust growth opportunities, and positioning the company for future success.
• Pioneered the acquisition of a highly sought-after commercial site, poised to serve as a catalyst for business expansion through innovative offerings such as specialised classes and an extended product portfolio.
• Cultivated strategic partnerships and nurtured collaborative relationships with luxury venues, enhancing brand visibility, and solidifying Erzulie Cakes as the go-to provider for elite clientele.

Cambridge, England, United Kingdom

• Managed and led the Life Science Newswire team through a product evaluation, simplification and operational efficiency process. Directed and delivered on multiple data and operational efficiencies, whilst managing a.
• Led and completed the Life Science Newswire Strategic Review looking to validate the Unique-Value-Proposition through Client surveys and quantitative analysis.
• Increased operational efficiencies through automation and process mapping & re-engineering, reducing time to send a Press Release by 40%.
• Reduced product offering from 3 products to 1, through process identification, simplification, and financial viability analysis.
• Managed start-up-style P&L to balance and project future growth and targets, including hitting unit goals (Rocks) on automation and a new scalable Sales Cycle.
• Directed the move from financial invoicing processes via online spreadsheets to the business unit CRM (HubSpot), saving time, and creating a stronger less-error-prone automation.

London, United Kingdom

• Directed, transformed, merged and integrated a team of global technical experts through the supplier, partner, and client onboarding procedures for WebBeds’ 3 major brands. Delivered products & services from inception.
• Rearranged the connectivity team to an integrated group for assisting four international areas through a re-alignment of resources to best meet the vision and operational requirement of the organisation and its targets.
• Implemented the incident management process throughout the company and its multiple brands.
• Protected against external threats while keeping productive sales traffic via efficient traffic management policies.
• Hit company objectives by modifying strategies and training staffs to run designed plans.
• Launched a ‘Market-to-Product’ growth advice channel.

London, United Kingdom

• Promoted to lead global team of Technical Project Managers (SME’s) across NAMER, EMEA, LATAM, and APAC, oversees all product Launch Management operations
• Delivered 20 global launches valued at $64M+ in profit generated
• Cut number of days to Launch by 40%, secured earlier revenue realization by eliminating non-regulatory barriers
• Reviews and analyses all new Partner product proposals, has final Go / No Go decision authority
• Led the Go-To-Market Strategy for EPS's 2018 release of Rapid API, delivered 90%+ of New Business accounts on this new product by re-engineering more than 6 existing global operational processes for Launch and.
• Developed new Customer Service KPI's via consensus at the Partner:Connect leadership team, achieved 5% increase on Customer Satisfaction over 12 months

London, United Kingdom

• Promoted to lead Global Launch Management team within the Partner:Connect and wider Technology teams for Expedia Affiliate Network, responsible for the Design and Delivery of the Go-To-Market Strategy for EAN's latest.
• Led global team of 10 Project Managers and 10+ engineers in 6 offices across NAMER, EMEA, LATAM and APAC
• Oversaw 750+ Launch Management Partner projects globally, valued at $100M+ of profit
• Engaged directly with EAN Partners, 3rd party solutions vendors, Sales, Finance, Legal, Operations, Technology & Product, to respond to requests for resources for new Launches and new Products for existing Affiliates.
• Represented Launch Management at on-boarding, new product developments, post-acquisition integration
• Developed Strategic KPI's for the Launch Management function, grew the Launch Team by 450% in 14 months, built PM team from 1 to 10, delivered training to all teams

London, United Kingdom

• Delivered the foundation of the £2M 2012-2015 vision-led business transformation programme
• Drove Web 2.0 technology Change within the Technology Transformation programme
• Led legacy-to-cloud computing and Salesforce.com Data Migration strategy programme (Oracle/MS Dynamics, Navision) within the Business Change team in the UK, Australia, Singapore and Hong Kong offices through a new.
• Managed small teams and large multiple vendors using PRINCE2, Agile and other methodologies, managed Risks, Change Controls and Dependencies
• Drove focus on project goals among diverse stakeholders and complex infrastructure, people, process and technology work streams
• Deliver behavioural change in knowledge creation, sharing and application, improved KPI’s

• Managed multiple E-Business project streams within the Marketing department using MSP, PRINCE2 and Agile methodologies, ensured deliverables complied with RBS Group policies, the Financial Services Authority (FSA) and.
• Led complex cross departmental SOX compliance Projects, led Change to people, process and technology
• Implemented and integrated an online transactional sales and service component into the e-commerce platform that delivered a profit of approximately £17million over 5 years and achieved return on investment in 3 years
• Managed teams and multiple vendors, resolved complex interrelated dependencies across multiple BU’s using Matrix management, delivered one single source of KPI’s for the online channel

Master'S Degree, Management

Bsc, Social Policy And Management