• Exceptional proficiency in formulating strategic plan, developing marketing plan, identifying and pursuing new business opportunities leading to sales growth.• Experienced in market and buyers requirement study, customer serving and identifying new opportunities in international and domestic markets.• Ability to develop brand identity through creative and innovative inputs.• A resourceful decision maker that combines strong leadership and organisational skill with the ability to direct high levelbusiness affairs.• Dedicated, hardworking individual with the interpersonal and communication skills to work at all levels of the organisation.• Forcing sales targets and executing them in given time frame thereby enhancing existing client.• Devising and effectuating competitive sales programmes / strategies to improve the product awareness and ensure enhanced brand visibility.• Analysis of competitive products offering in terms of features and benefits as well as price points to assess the product against competition.• Cultivating & maintaining cordial relationship with customers to sustain profitability of the business.• Building and maintaining healthy relation with the customers and effective management of customer relation operations and ensuring maximum customer satisfaction by providing timely clarification of queries. COUNTRIES VISITED FOR BUSINESS DEVELOPMENT. • ETHIOPIA• MALAWI• MADAGASCAR• UGANDA• KENYA.• REPUBLIC OF GHANA

• Led and motivated the store team to increase sales and ensure efficiency.• Managed the store’s stock levels – Made key decisions about stock level and stock control.• Forecast volume of future sales to maximize profits.• Ensured that quality, customer service.• Initiated changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.• Monitored the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues.• Dealt with chain sales, as and when required.• Responded to customer comments and complaints.• Updated superiors on business performance, new initiatives and other issues.• Maintained awareness of market trends in the retail industry.• Recognized forthcoming customer initiatives and kept up with local competitors.• Improved the accuracy of sales forecasts.• Reached a record in sales with [x] new target sales.• Developed new customer satisfaction form.

Team leading.• Manpower handling.• Improved sales by maximum output through strategic planes.• Achieving Primary and secondary Sales Target.• Appointing Distributor.• Appointing Channel partners.• Managing Distributors.• Ensure Services.• Brand Visibility of the assigned territory.• Responsible for achieving targets in terms of Prepaid Activations & Revenue for the assigned Territory. Assistant Manager Retail Store, Since June2014– Jan 2018 X B W Electronics Trading LLC, Dubai,UAE Retail Sales Executive July 2012 to June 2013. Vodafone Essar Ltd, Kerala • Updated clients’ database and made transactions for product sales.• Conducting sales campaigns.

Responsible for sales and Customer Services.• Takes managing of the company’s showroom.• Received deliveries of new orders and ensured that all the supplies are in proper order.• Issued supplies as per the demand of the clients and maintained records of the payments.• Stored the supplies and items received in appropriate places to avoid misplacement.• Reported to the store manager on the regular basis regarding demand of items so that the future orders can bemade accordingly.• Monitored the functioning of all equipment’s of the store and in case of any failure reported the same to thesupervisor.• Coordinates externally with the buyers and internally with the production department.• Go to travel if needed to seek another customer and bring some samples from defined places.• Follow up and assists orders if delayed.• Receiving the items each by counting.• Delivery as same purchase order date following.

Managing Distributors.• Ensure Services.• Brand Visibility of the assigned territory.• Manpower handling.• Team leading.• Improved sales by maximum output through strategic planes.• Achieving Primary and secondary Sales Target.• Appointing Distributor.• Appointing Channel partners.• Updated clients’ database and made transactions for product sales.