Khalia Hurst Email & Phone Number

Orlando, Fl, Us

Orlando, Fl, Us

United States

-Effectively overseeing the implementation of various client projects, ensuring accurate and timely documentation of project plans.-Spearhead project execution, ensuring successful project workflow management for both new and existing clients.-Implement workflow enhancements-Communicate cross-functionally with Account management, businessdevelopment, internal departments, and stakeholders throughout the client project life-cycle.-Facilitate client collaboration to achieve project goals and surpass customer satisfaction-Track and log defined tasks and deliverables within Clarizen -Perform risk assessments, identify risks, developed mitigation strategies, and monitored risk status on a regular basis.-Coordinate with Employee Benefit Consultants to understand project needs and provide needed support to meet targets.-Meet Key performance indicators as designed by operations leadership

Orlando, Florida Area

-Orchestrate onboarding for Intro calls and webinars-Managed multiple partnerships in account management portfolio -Account Management inB2C or B2B environments where retention is the key performance indicator-An effective team player who is driven to aid in team success through individual and team collaboration -Maintains relationships,excellent communicator, builds and maintains professional relationships with students, Student Success colleagues and internal/ external Stakeholders -Excellent written and oral communications skills- Proficiency with Microsoft Office and IT Systems-Provide high touch support to students accounts for 300+ students and act as the student’s main point of contact during their program of study-Communicate course information and required course materials to students to ensure preparedness well in advance of course start dates-Proactively contact students by telephone, email and other method- Aid in launching and implementation of new projects through pilot cross functionals -Maintain accurate and complete student enrollment records in Salesforce -Meet or exceed retention program metrics each term- Conducted monthly project meetings with stakeholders to communicateproject progress, milestones, and deliverables.-Facilitated client facing cross-functional meetings to ensure successful implementation of programs. -Maintained project timelines and forecasting to ensure projects weredelivered on time.-Provide leadership and mentoring to newly hired program managers tostreamline processes and drive efficiency for client programs.-Analyze business performance data to evaluate effectiveness and identifyareas of improvement and inform program managers of future projectplanning-Represent as the “face” of university brand and providing students with the institutional information, guidelines, policies and procedures regarding new and returning student enrollments

• Utilized evidence-based behavioral strategies, such as applied behavioranalysis (ABA), to teach new skills and reduce problem behaviors.• Collaborated with interdisciplinary Administrators, including behavioranalysts, speech therapists, and occupational therapists, to coordinatecomprehensive treatment plans.• Collected and analyzed data and monitored progress and efficacy ofindividualized treatment plans for clients.

Orlando, Florida Area

Reviewed behavior plans, implemented strategies, and supported families in plan implementation and data collectionUtilized evidence-based behavioral strategies, such as applied behavior analysis (ABA), to teach new skills and reduce problem behaviors Collaborated with interdisciplinary team members, including behavioranalysts, speech therapists, and occupational therapists, to coordinate comprehensive treatment plansMaintained accurate and detailed records of client behavior, progress, and treatment outcomesParticipated in team meetings, case conferences, and professional development opportunities to enhance clinical skills and knowledge. Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.Provided direct one-on-one instruction to children with autism in a variety of settings.

Orlando, Florida Area

-Facilitated SAT and ACT test preparation strategies on a weekly basis to ensure students' success-Tutored and Mentored 11-12th grade students before and after school and provide resources for any college bound students-Collaborated with teachers as teacher assistant to aid students with in classroom teaching and implement effective support strategies tailored to students' needs-Demonstrated commitment to non-profit community service and youth development through participation in AmeriCorps program Implemented innovative approaches to engage students and foster a positive learning environment.-Provided advice to mentees on career paths, job opportunities and educational options.

Orlando, Florida Area

-Provided comprehensive support and guidance to a diverse community of residents within Tower 1 -Fostered a welcoming and inclusive living environment by organizing community-building events, facilitating discussions, and promoting cultural awareness-Enforced university policies and regulations to maintain safety and security within the residence hall, effectively resolving conflicts and addressing concerns-Conducted regular check-ins with residents to assess their well-being and academic progress, offering resources and referrals as needed-Managed administrative tasks such as maintaining records, completing incident reports, and coordinating room assignments and move-in/out processes-Collaborated with fellow Resident Assistants and university staff to plan and execute educational programs on topics such as mental health, diversity, and student success.

Orlando, Florida

-Supported lead teachers in implementing innovative and interactive lesson plans tailored to the developmental needs and interests of young learners -Collaborated with teachers to develop and organize hands-on activities, arts and crafts projects, and educational games to enhance learning experiences-Supervised and engaged students during free play, outdoor activities, and group projects, promoting social-emotional development and teamwork skills.-Created meaningful projects that allowed students to apply their knowledge in real world situations.Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.

Orlando, Florida

Orlando, Florida

Volunteer opportunity for Leads Scholars. - Implemented personalized reading plans tailored to each student's needs and learning style.- Conducted one-on-one and small group reading sessions to improve literacy skills.- Utilized a variety of teaching strategies, including phonics, sight words, and comprehension strategies, to enhance reading proficiency.- Monitored and tracked student progress through assessments and anecdotal records, adjusting instruction as necessary.- Fostered a supportive and encouraging learning environment to promote confidence and engagement in reading.- Collaborated with teachers and parents to develop strategies for supporting reading development at home and in the classroom.- Integrated technology tools and resources to supplement reading instruction and provide additional support.- Organized and facilitated literacy-related activities and events to promote a love for reading within the school community.

Orlando, Florida

-Mentored students in understanding and meeting the requirements of their conditional acceptance, including maintaining academic performance standards and fulfilling program obligations-Collaborated with college advisors, faculty members, and support staff to address students' academic, personal, and social needs, advocating for their success and well-being-Monitored students' progress and provided ongoing feedback and encouragement, celebrating achievements and assist with overcoming challenges.

Orlando, Florida

Orlando, Florida

- Provided administrative support by managing front desk operations, including answering inquiries, scheduling appointments, and directing students to appropriate resources.- Maintained accurate records and databases related to student attendance, appointments, and resource usage.- Collaborated with faculty and staff to coordinate events, workshops, and informational sessions to promote student engagement and success.- Managed inventory and supplies for the resource center, ensuring availability of materials and resources for students.- Provided technical support and assistance to students using computers, printers, and other technology resources within the center.- Demonstrated excellent communication and interpersonal skills in interacting with students, faculty, and staff to provide high-quality customer service and support.