Khalia Smith Email and Phone Number
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Senior IT Management Professional was over 10 years of expertise in IT strategy and service delivery, including program and product management, business analysis, solution development, and production support and operations. Demonstrate the ability to lead teams, develop people, and help clients build IT service delivery capabilities and achieve strategic business objectives across public and private service industries.Specialities include but not limited to:• Strategic Business & Technology Alignment • Regulatory Compliance Management • Budget Development/Administration • Risk Management• Team Building, Mentoring & Leadership • Crisis Management • Resource Planning• Stakeholder Relationship Management• Cloud Application Management
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Director, PmoTake-Two Interactive Software, Inc. Apr 2021 - PresentNew York, Ny, Us -
Sr. Manager, Enterprise ApplicationsTake-Two Interactive Software, Inc. Apr 2019 - Apr 2021New York, Ny, Us -
Enterprise Applications ManagerTake-Two Interactive Software, Inc. Nov 2014 - Apr 2019New York, Ny, Us• Align with the department at Take-Two Corporate to provide technical leadership, project management, and application support for identified applications• Partner with the internal department business leads and appointed liaisons to understand their needs and ensure they are met with quality IT solutions, by working with them to define business goals, processes and identifying current issues. Work with users to define business goals, problems, processes, and solutions.• Lead projects from concept through the entire software development lifecycle• Build strong relationships with other IT teams to ensure effective project delivery and drive simplification of business processes.• Responsible for managing vendor relations of all applications within your portfolio• Manage licenses and version releases for all applications within your portfolio• Prepare, present and review project plans, status reports, cost/benefit studies, and recommend solutions• Understand and manage Application Integration and Interface needs of applications within portfolio as well as other applications within Corporate Application Portfolio i.e. JDE, DW etc…• Ensure compliance standards and regulations are met per SOX and external audit requirements• Responsible for creation and management of the departmental budget • Provide daily support to departments that said applications are deployed application supports as required -
Project ManagerTake-Two Interactive Software, Inc. Nov 2012 - Nov 2014New York, Ny, Us• Understand technology at every layer (including application, systems, network and physical layer) and the associated operational and security risks• Gather technical design requirements from business and application groups and assist in creating project plans• Develop project timelines and drive them to completion through agreement and support amongst different business, development, and operational teams• Serve as the primary day-to-day contact for business managers, third party vendors, technology partners and internal project stakeholders• Define and promote best practices for project design and implementation• Prepare and deliver technical proposals and presentations to all levels of the firm, including business executives and senior technical experts• Perform operational forecasting, capacity and resource planning• Write business plans providing cost-benefit analysis and manage budgets• Identify metrics and drive initiatives to improve the quality of Take-Two services -
Project ManagerNyc Health And Hospitals Corporation Mar 2008 - Nov 2012New York, Ny, Us• Service Delivery Management - Business cases to support new initiatives; translation of strategic goals into actionable tactics; business and technical requirement analysis; selection and management of vendors; contract management; handling of competing priorities in constrained situations; coordination of multi-disciplinary technical and business resources across the enterprise.• Team Leadership - Communications to address the objectives of senior management and the concerns of stakeholders; use of influence and negotiation skills to manage expectations, solve problems, and overcome obstacles; fostering of an entrepreneurial team spirit to seek innovative solutions, capture opportunities, and ensure commitments are met despite changes in the business environment.• Process Improvement - Early identification of issues and problem-solving to isolate root causes and mitigate risk; addition of structure and control into ‘grey’ areas; facilitation of process change with a minimum of disruption; production of clear and well-organized technical writing, reports, metrics, and presentations in plain English.• Personal Qualities - Versatile and self-motivated leader with a decisive management style yet adaptable to changing priorities and new requirements on short notice; reputation for taking a balanced ‘can-do’ approach when under pressure and remaining composed in the face of adversity; pro-active at preventing issues from becoming problems; an ‘evangelist of change’ able to resolve sensitive issues with tact, diplomacy, and persistence. -
Micorsoft Certified Windows EngineerStci Group Aug 2005 - Mar 2008Specializing in engineering, designing, installing, managing, maintaining and troubleshooting networks, windows servers and workstations in high-pressure situations. Consistently meet tight deadline schedules within dynamic environments. Equally effective working independently or as part of a team and comfortable interfacing with all levels of management. Excellent oral and written communication skills. INTANGIBLES / DIFFERENTIATORS• Thorough understanding of networking protocols.• Proficient at documentation of network servers & services in text and Visio diagrams.• Proven ability to quickly and independently learn new software and hardware configurations.• Excellent troubleshooting skills.• Proven performer under pressure.• Resourceful and well connected to other network engineering and management professionals.• Committed to personal/team and technical excellence.• Proven ability to use and enhance all team members and their contributions.
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Office/Sales AdministratorSandals Resorts Jun 2003 - Jul 2004Montego Bay, Jm
Khalia Smith Skills
Khalia Smith Education Details
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Monroe CollegeComputer Information Systems -
Moneague CollegeComputer Information Systems
Frequently Asked Questions about Khalia Smith
What company does Khalia Smith work for?
Khalia Smith works for Take-Two Interactive Software, Inc.
What is Khalia Smith's role at the current company?
Khalia Smith's current role is Director, PMO at Take-Two Interactive Software, Inc..
What is Khalia Smith's email address?
Khalia Smith's email address is kh****@****mes.com
What is Khalia Smith's direct phone number?
Khalia Smith's direct phone number is +164653*****
What schools did Khalia Smith attend?
Khalia Smith attended Monroe College, Moneague College.
What skills is Khalia Smith known for?
Khalia Smith has skills like Project Management, Software Documentation, It Service Management, Integration, Requirements Analysis, It Management, Management, Active Directory, Security, Windows Server, Data Center, Enterprise Architecture.
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