Khalid Abdu Email & Phone Number

Yellowknife, Northwest Territories, Canada

The Senior Network Infrastructure Analyst is primarily responsible for installing, supporting, and managing technically Digital Communications Network (DCN) to ensure a robust, reliable and secure infrastructure is available to facilitate high speed data/voice communication networks used throughout the Northwest Territories by GNWT departments, boards.

Yellowknife, Northwest Territories, Canada

• Work as Manager Config DSL/FTTH/BNG infrastructure.
• Work on projects with project managers and access group to implement and support DSLAM projects. Design, configure, implement FTTH, and BNG for Broadband Internet.
• Plan, budge and cost of projects for FTTN and BNG infrastructure. Monthly forecasting and ensuring projects completed within timeline and budget.
• Active participation in tactical and strategic planning on company BNG and FTTH business goals.
• Proactively supporting the management of operational problems through solution, thus ensuring optimum utilization performance of assets.
• Follow Change Management processes and procedure to implement / execute changes.

Yellowknife, Northwest Territories, Canada

• Responsible for designing, configuring and maintaining Juniper MX series, SRX240, Extreme Networks, Avaya VSP series, ERS series, DNS, VPN, Firewall Checkpoint, Palo Alto and Cisco Meraki.
• Design, deploy and maintenance of Meraki wireless devices in all the schools across all the 32 communities in Northwest Territories and the New Stanton Hospital in Yellowknife.
• Plan & implement complex network infrastructure deployment testing & production rollout process for data center operations.
• Design, test, implement and support LAN, MAN, WAN & Internet hardware and software.
• Deliver executive and front-line staff level communications.

Yellowknife, Northwest Territories, Canada

• Work with internal groups, and external vendors /service providers, to troubleshoot network issues.
• Monitor and initiate augmentations of links, ports, DHCP IP addresses.
• Provide level 2 support including diagnosis, repair, setup and configuration.
• Monitor and analyze Digital Communication Network (DCN) traffic patterns and usage.
• Follow ITIL processes – Incident Management, Change Management, and Configuration Management

Yellowknife, Northwest Territories, Canada

• Responsible for configuration and maintenance Juniper MX series, QFX 5100, Cisco`s 3700, 6500, ASR9K,1K, ME-3400, ME-3600, Nexus 7K, 5K, Hatteras 4000 in core/distribution and edge roles.
• Performed design/add/move/change for Northwestel’s Cable (Cisco CMTS UBR 10K, 7K), DSL technologies, ICN (Internal Corporate Network) Network and IP core networks.
• Focused on provisioning layer 3/2 (OSPF, BGP, EIGRP, MPLS, EMAN, EWAN) Multicasting, VLANs, L2Circuits, L2VPNs, Routing Policies, IP SLAs, Traffic Engineering in IP Core.
• Developed standard procedures for the operations and maintenance of IP services
• Followed up with customers on service requests and provided action plans/resolution dates.
• Lead tech talk sessions for the Field techs and Core IP group.

Yellowknife, Northwest Territories, Canada

• Maintained and remotely administered Business System (Key).
• Resolved Layer 1 and Layer 2 requests: patching user’s desk to access switches and configuring. switches duplex, speed and VLAN and experienced in crimping CAT-5 cross cable, and straight cable.
• Configure, deploy and maintain Mitel 200 / 3300, Nortel BCM 50 / 400.

Yellowknife, Northwest Territories, Canada

• Tested and analyzed all A/S DSL trouble and provide technical support for internal/external customers.
• Programmed all company switches i.e. MDXI, Redcoms, DMS10/100, GDT5, SL1-Octel.
• Received/Reviewed various trouble reports for testing and analyzing.
• Maintained accurate records of all pertinent Customer record information.

Diploma, Biomedical Engineering Technology Diploma

Diploma, Telecommunications Engineering Technology