Khalid Abdullahi Email & Phone Number

Washington, Dc, Us

Merrifield, Virginia, United States

• Directly contributed to the leadership in executing one of the largest USPS engineering modernization programs on time and within budget, ensuring a 95% on-time delivery rate. Lead procurement and deployment for a national engineering program• Facilitated contract negotiations and changes, resulting in a cost savings of 10% on average per project.• Coordinated the preparation of 15 proposals, plans, specifications, and financial conditions of contracts with a 90% approval rate.• Ensured adherence to master plans and schedules, resolving 80% of program problems, leading to a 15% increase in overall project efficiency.• Produced weekly detailed reports that were utilized by the CTO, providing insights on project status and progress, enabling informed decision-making.• Reviewed and approved comprehensive training modules, supporting the setup and usage of equipment delivered under the project, resulting in a 20% reduction in operational errors.• Successfully oversaw 25 teams, managing cross-functional teams and setting deadlines that led to the timely completion of all deliverables.• Established productive communication channels with representatives from the Project Office, internal customers, and Suppliers, fostering strong collaborative relationships.

Dulles, Virginia, United States

Work directly with end users to analyze, troubleshoot and diagnose hardware and software problemsImaging, Installing applications, Scheduling with end users and inventory control. Primary duties include IMAC (imaging, setup, and installation)Desktop Support (Win10 and Office 365), Refresh/IMAC, and VIP and Executive SupportGeneral Hardware Troubleshooting of Laptops & DesktopsIdentification, prioritization, resolution/fulfilment of customer incidentsCoordinates, diagnoses, and troubleshoots incoming customer inquiriesProvide case status updatesImplement standard operating procedures and customer service guidelinesRespond to and complete customer requests for servicesProvide technical support to internal customers

• Monitored network traffic using SIEM tools, significantly reducing false positives by 15%.• Handled Event of Interest (EOI) by conducting thorough incident response and escalating to Tier 2/3 as needed.• Generated detailed incident reports, documenting findings and recommendations for resolution.• Performed vulnerability assessments with Nessus and Qualys, effectively mitigating high-risk vulnerabilities.• Conducted compliance checks in line with NIST and ISO 27001 standards, contributing to successful audits.• Developed and delivered security awareness training, reducing phishing incidents by 30%.

Fairfax, Virginia, United States

• Led sprint reviews and planning meetings to promote full team engagement.• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.• Worked to provide continuous improvement for product development lifecycle.• Worked effectively with multiple internal Scrum teams

Bachelor Of Science - Bs, Computer Science

Bachelor Of Science - Bs, Cybersecurity And Information Assurance