Khalid Alajmi Email & Phone Number

Riyadh, Sa

Saudi Arabia

- Reviewed and verified customer documents (ID, ATP, Contract) to determine eligibility for post-paid activation.- Contacted customers to verify and confirm line activation, ensuring high levels of customer satisfaction.- Collaborated with the Fraud Team to identify and resolve fraudulent activities, enhancing service quality.- Coordinated with the Technical Support Team to address technical issues, maintaining service excellence.- Created positive customer experiences at point-of-sale and during post-sales interactions.- Continuously learned new market trends and proposed innovative approaches to improve service delivery.- Took responsibility for daily operations, ensuring high-quality, accurate processes and workflows.- Demonstrated team spirit and proactive collaboration on cross-functional projects.- Ensured compliance with company policies and values.

Saudi Arabia

- Developed and managed HR strategies to support organizational goals.- Handled employee recruitment, training, and development.- Implemented performance management systems and employee engagement initiatives.- Played a key role in organizing and managing logistics for various international sports events.

Saudi Arabia

- Managed employee relations and ensured compliance with labor laws.- Developed and implemented HR policies and procedures.- Oversaw recruitment, onboarding, and employee training programs.- Played a key role in organizing and managing logistics for various international sports events.

Saudi Arabia

- Supervised administrative functions, ensuring compliance with company policies.- Managed office operations and coordinated between different departments.- Implemented process improvements to enhance operational efficiency.