Khalid Alghafri Email & Phone Number

Riyadh, Saudi Arabia

Responsible for overseeing the operations and processes with several locations for the Riyadh season at BLVD World.Managing the team to ensure smooth day-to-day operations, meeting targets and objectives, andoptimizing efficiency.

Riyadh, Saudi Arabia

As Operations Manager, I was responsible for overseeing the operations and processes across 18 locations for the Gamers8 season. I managed the team to ensure smooth day-to-day operations, meeting targets and objectives, and optimizing efficiency

Riyadh, Saudi Arabia

As Operations Manager, I played a pivotal role in the launch and successful operation of our projects. My responsibilities included managing day-to-day operations, ensuring visitor safety, and coordinating with the team to provide a seamless and enjoyable experience for all.These projects were highly successful, attracting a large number of visitors from across Saudi Arabia and beyond. It was an incredible opportunity to work on such innovative and exciting initiatives, and I am proud of our achievements.

Riyadh, Saudi Arabia

Site Management• Opening and closing of the building each day• Supervising and ensuring smooth operation of each show and general housekeeping• Dealing with customer complaints quickly, confidentially, and appropriately• Ensuring all site checks are performed pre and post shift• Overseeing all operational aspects of the venue and troubleshooting problems as they arise• Monitoring stock and sales• Managing health and safety protocols including evacuation of site in case of emergency• Submitting daily reports to the General Manager• Supporting the General Manager as required• Overseeing reconciliation of monies at the end of shiftPeople• Management of all team on site ensuring employees act in accordance with the company’s policies and procedures and high quality customer service• Acting as first point of contact for all communications with the public and team• Running recruitment, induction and training for all hosts/showcallers within the Maze• Creating rotas for staffing• Provide timely feedback and mentoring to team members• Identify poor performance and quickly act to tackle issues• Champion the importance of teamwork and motivates others around them• Keep abreast of industry trends and releases, sharing these with the wider team• Strengthen team dynamics and fosters strong relationships across the business

Riyadh, Riyadh, Saudi Arabia

• Coordinating, managing, and monitoring the working of various departments in the organization.• Keeping track of staff requirements and hiring new talent as needed to correspond with specific duties and skillsets.• Researching new technologies and alternative methods of efficiency. • Setting and reviewing budgets and managing costs.• Working as a logistics and purchasing officer.