- Created and executed a social media strategy that focused on the launch of new menu items, resulting in 5-8 increase in orders per day and a 15% increase in dine-in customers.- Engaged with customers through WhatsApp, addressing queries and concerns promptly, leading to more customers advocates.- Collaborated with chefs and staff to capture and showcase the preparation of some dishes, giving a 30% boost in post engagement.- Generated high-quality, visually appealing content, focusing on Creative Instagram feed.- Conducted Successful Campaign dedicated to Indians customers promoting new spicy pizza resulting in a more Indians customer base.- Utilized in-depth analytics for performance tracking plus competitive research for nearby restaurants.

• Conducted comprehensive profile audit, thorough market analysis, and competitor research for the client's Instagram page, resulting in a 15% growth in organic reach within the first quarter of implementation.• Created and scheduled captivating content, leading to a 60% increase in engagement • Monitored and adeptly responded to customer comments and inquiries, resulting in an improvement in overall customer satisfaction, as reflected in post-interaction surveys and reviews.• Collaborated with the client for weekly customer-focused live sessions, boosting brand awareness and sales.• Utilized in-depth analytics for performance tracking plus providing 2 reports every month.

• Increased group members to 5k in one month by running contents and using live feature to encourage members to interact• Provided high value, interacting and unique content which resulted in high engagement rate• Managed to collect over 2,000 Emails form the group members by providing free E-book• Monitored the posts of the group and responded to messages and comments

• Collaborated with marketing manager and designers to develop and execute 3 effective marketing strategies.• Assisted in content creation and scheduling across diverse social media platforms, Twitter and Facebook.• Generated compelling content ideas, actively engaged with audience comments, and designed more than 50 graphics utilizing Canva, leading to an increase in user interaction.• Managed to do competitive analysis to optimize company accounts and gain a competitive advantage • Contributed to the successful launch of more than 5 event, as part of a comprehensive marketing campaign.

• Manages the company’s social media accounts and posts content.• Engages with customers and reply to their messages.• Brainstorms content ideas