Social Media Manager
Current- Created and executed a social media strategy that focused on the launch of new menu items, resulting in 5-8 increase in orders per day and a 15% increase in dine-in customers.- Engaged with customers through WhatsApp, addressing queries and concerns promptly, leading to more customers advocates.- Collaborated with chefs and staff to capture and showcase the preparation of some dishes, giving a 30% boost in post engagement.- Generated high-quality, visually appealing content, focusing on Creative Instagram feed.- Conducted Successful Campaign dedicated to Indians customers promoting new spicy pizza resulting in a more Indians customer base.- Utilized in-depth analytics for performance tracking plus competitive research for nearby restaurants.