• Efficiently manage purchasing activities, including vendor selection, negotiation, order placement, tracking, and reporting.• Conduct market research to identify new suppliers and stay abreast of market trends.• Facilitate continuous improvement in procurement procedures to maximize efficiency and profitability.

• Assisted the Branch Manager in strategic planning and goal setting while maintaining an effective resource allocation system within the branch.• Successfully supervised the staff, conducted assessments, and resolved any employee-related issues that arose.• Maintained excellent customer service standards by resolving escalated complaints and reinforcing service protocol.• Seamlessly managed daily operations in the absence of the Branch Manager.• Contributed to the financial management of the branch, supporting the adherence to set budgets, ensuring profit targets were met and expenses were effectively managed.• Upheld strict compliance with organization policies and external regulations to maintain a functioning, ethical operation base.• Supported sales strategies, led in customer acquisition efforts which improved revenue growth, and expanded the customer base.• Prepared and presented regular reports on branch performance and progression to the Branch Manager and senior management.• Created and sustained a positive work environment, leading by example and promoting teamwork and high morale.

• Managed a team of Al-Othaim staff members ensuring a productive and efficient retail store environment.• Implemented team development initiatives, leading to an improved employee performance by 40%.• Coordinated employee schedules, reducing understaffing and overtime issues.• Oversaw daily store operations, including inventory management, cash handling, and sales floor organization.• Established and maintained high standards of customer service, resulting in a 35% increase in customer satisfaction scores.• Identified opportunities to support sales efforts, leading to a 15 % increase in store revenue.• Provided ongoing training and support to employees, improving team performance and cohesion.• Collaborated with the store manager in setting monthly targets and strategies to achieve them.• Led by example to foster a culture of teamwork, accountability, and dedication to the store's success.

• Handled all cash transactions accurately, gave appropriate change, and provided receipts.• Maintained a clean and orderly checkout area.• Counted cash drawer at the beginning and end of shifts, ensured it balanced.• Assisted customers in finding products, answered queries, and provided information on policies.• Handled the processing of a variety of payment types, including cash, credit cards, and debit cards.• Acted quickly to solve customer complaints, ensuring their satisfaction.• Trained new cashiers on company policies, service ethics, and register operations.• Collaborated with team members to keep the store clean, well-organized, and pleasant for shoppers.