I am a friendly individual who approaches all challenges in a balanced and enthusiastic way. I am keen to acquire new skills and I am a quick learner. My previous employers would consider me as honest, hardworking and efficient. I am flexible in my approach to working hours and in providing cover in other areas outside my job role. An energetic, talented and driven hotel manager with a real passion for delivering a first rate service to guests and maintaining excellent relationships with them to encourage repeat business. Having a proven track record of running successful operations that nurture and grow the business, cut costs whilst at the same time maximising profits. Possessing the experience and initiative to further bolster a hotel’s reputation and commercial success. I have customer service experience gained in my different roles from working on a one-to-one basis as a personal trainer.