Khalid Bakhat Email & Phone Number

Kendal Cumbria Uk

I am a professional, highly motivated Senior Manager experienced in operational leadership. My top priorities are people, quality, efficiency and cost control whilst delivering an outstanding customer service. Responsible for turning around 3 separate Industrial Laundry plants to become very profitable and reputable businesses. I am extremely customer focused with excellent communication and organisational skills, achieving results through people. Confident decision maker with over 22 years of valuable experience in managing industrial laundries. I am NEBOSH qualified which gives the ability to demonstrate a complete and thorough understanding of Health and Safety legislation and company procedures. I have a logical and analytical approach to problem solving which has been enhanced by recent Lean Six Sigma training.Key Skills and Competencies:• A smart and professional Leader with good work ethics and the ability to think like the customer. • A confident, convincing and excellent communicator with the ability to impress, motivate, persuade and influence people to achieve only the best.• Financial knowledge covering budgeting and forecasting. • Proven track record of commercial awareness and negotiation skills.• Proven track record in building effective and sustainable meaningful relations with customers, employees and peers.• Capable of long-term strategic thinking and developing initiatives in line with the companies’ visions and values. • Ability to work to very tight deadlines under pressure. • A creative approach capable of making decisions in complex and risky situations.• IT Microsoft office and dynamics AX.

Kendal, Cumbria, Uk

Lillyhall

Responsible for £6M turnover and over 120 employees, I was also instrumental in supporting the company with setting up ECL (East Coast Laundry) processing circa 7K tonnes of workwear per day for Sellafield plant.The company Directors stated that, during my employment, I have taken the company to a very high level in terms of:• Health and Safety • Productivity and Quality• Production KPIs• Best Practice (BP)• Cost Management

Kendal Uk

Achievements• High level of Health and Safety ranked amongst top sites in company’s H&S league table.• The best improved energy site. • Managed to turn around 3 plants to become one of the best sites within the company.• Selected, coached and led new and existing management team to focus on being the best. • Improved and maintained customer retention to 98.5% by delivering above 97% KPIs on OT-IF-RQ (On Time-In Full, Right Quality).• Managed people through organisational change. • Increased efficiencies by reducing waste and closing process gaps, introducing training matrix, best practice, production KPIs and good disciplines.• Facilitated several changes in shift patterns through consultation process that harmonised contracts, improved capacity whilst maintaining OT-IF-RQ position.• Achieved and exceeded agreed profit forecast.• Earned and maintained a great reputation with customers, suppliers, employees, local authorities…

Aberdeen, United Kingdom

Initially joining the company as a Supervisor in the Aberdeen branch I was quickly promoted to Production Manager where I remained for approximately 5 years, then transferred to the Lancaster branch where I worked for a further 2 years before being promoted to General Manager at Sunlight Kendal.

Aberdeen, United Kingdom

Joining the company as a part-time Wash-House Operative I was soon promoted to Plant Supervisor responsible for day to day running of the production, transport and customer service.