Operation Supervisor
Current• Led and managed a team of trainers to enable clients to list vehicles on the portal.• Supervise daily portal operations, addressing client issues and ensuring timely resolutions. • Monitor portal performance metrics, generating reports to identify areas for improvement. • Implement process improvements and coordinate with IT to resolve technical issues. • Ensure all listed vehicles comply with standards and conduct quality assurance checks. • Manage portal-related projects, including upgrades and new feature implementations. • Liaise with stakeholders to gather feedback, communicate updates, and drivecontinuous improvement