• Patient Engagement: Welcome and reassure patients, fostering a trusting environment for medical procedures.• Phlebotomy Expertise: Conduct blood sample collections for adults and newborns with efficiency and care, ensuring patient comfort and safety.• Sample Management: Oversee the preparation, classification, labeling, and storage of biological samples, maintaining strict adherence to quality control protocols.• Bench Management: Manage laboratory benches dedicated to immunology, hematology, biochemistry, bacteriology, and hormonology, ensuring optimal performance and equipment maintenance.• Analytical Proficiency: Execute a wide range of laboratory analyses, including infectious serologies (RAI, Coombs tests), blood grouping, TPHA, and VDRL tests, with a focus on technical validation and accuracy.• Molecular Biology Techniques: Perform advanced molecular biology exams, including PCR for COVID-19, HLA-B27, and multiplex PCR, ensuring compliance with rigorous laboratory standards.• Result Management: Accurately record, save, and analyze results, providing timely and reliable data for patient care decisions.• Inventory Oversight: Efficiently manage the inventory of reagents and consumables, ensuring laboratory operations run smoothly and effectively.• Troubleshooting & Innovation: Proactively identify and troubleshoot equipment and procedural issues, implementing solutions that enhance lab operations and efficiency.