I have joined here as an RCM manager. My job is to handle the revenue cycle for the US based healthcare providers. Responsibilities are medical billing, A/R follow ups with insurances and denial management. Managing front office and back office onshore and offshore staff, weekly and monthly batch and collection reporting to the providers, addressing and resolving provider queries, client meetings, training onshore and offshore staff.

I was working as an RCM specialist. My job was to handle the revenue cycle for the US based healthcare providers. Specialized in payment posting through EOBs, ERAs, A/R follow ups with insurances and denial management for In-Network and Out Of Network providers, reconsideration, appeals management, negotiations with TPAs specifically for Out Of Network providers, training and managing team members, client meeting, addressing and resolving client queries.

I was working as a Live Chat expert. My job was to provide customer service through live chat to the clients across the World. I was also supervising the team, setting and training chat protocols, resolving queries of the team members, client co-ordination, managing the shifts.

I was working as a Live Chat representative. My job was to provide customer service through live chat to the clients across the World.

I was working as a front office specialist. My job was to handle the appointment scheduling, eligibility and benefits, authorizations and referrals for the US based healthcare providers. Specialized in leading front office, managing front office staff at the provider's office.

I was working as an RCM specialist. My job was to handle the revenue cycle for the US based healthcare providers. Specialized in medical billing, payment posting through EOBs, ERAs, A/R follow ups with insurances and denial management.

I was working as a negotiation officer. My job was to negotiate and collect on denied workers comp claims from the insurances and law firms for US based healthcare providers.