A privacy focused, user focused, app for Muslims with prayer times and tracking with 400,000+ users.- Building native iOS components using Swift and integrating them into a Flutter codebase- Collaborate with CEO and CTO to define, design, and ship native iOS features such as widgets and a watch app- Ensure the performance, quality, and responsiveness of the app by identifying issues and pushing bug fixes

iOS projects:

- Curated UK and Ireland storefronts weekly - featuring apps across different genres and balancing business priorities such as actions, billings, timeliness, diversity, and global commitments- Optimised workflows after the launch of In-App Events to make my team the largest publisher of ‘In-App Event Stories’ globally (including the US)- Regularly briefed design and production teams on new ‘Today Story’ ideas and reported on performance- Supported 6 App Store Sessions, presenting to 800+ developers and answering 160+ live questions on topics such as ‘In-App Events’, ‘Custom Product Pages’, ‘Product Page Optimisation’ and ‘Optimising Subscription for Success’

Resolved engineering problems associated with aircraft cabin interior and/or avionics systems designs. Assisted with the creation of proposals for Design Change projects, considering both technical and commercial aspects of the project.Main accomplishments:- Created drawing templates for use in future projects to meet EASA Part 21 Design Standards- Compiled CAD drawings and documents for modifications as per EASA Part 21 Design Standards- Developed a Python script to automate the document and folder set-up process for new projects

Supported the Operational Performance team by co-ordinating/overseeing workload planning, booking hours, risk and opportunities management, skills profiling, data collection, and reporting.Main accomplishments:- Eliminated weekly emailing of Excel reports by developing a live, interactive dashboard using SQL.- Replaced a 20-sheet Excel file with a 2-page web app to capture and display project savings- Provided the Business Operations team with custom training in G Suite and collaborative working

Delighted customers by solving simple to complex technical issues, gained agreement on the resolution, and brought the issues to a conclusion.- Logged calls from customers onto the database and completed resolution/escalation procedures to resolve issues of various complexity and urgency.- Educated customers on support options, and communicated the steps being taken to resolve their issue.- Provided feedback to the Team Manager regarding emerging issues that have been discovered.