Khalid Khan Email & Phone Number

Pakistan

As a Fraud Analyst, my primary duties revolve round investigating transactions, contacting clients, logging fraud instances, and enforcing fraud prevention measures. I am answerable for checking indicators and monitoring transaction statistics for suspicious interest, together with unusual spending styles, big withdrawals, or repeated failed login attempts.When investigating potential fraud, I accumulate additional data which includes customer contact data, account records, and IP addresses. I log confirmed fraud cases in element to facilitate powerful case control. Once an investigation is whole, I take suitable motion, which may contain submitting reviews, freezing debts, or contacting clients at once.In the put up-incident observe-up process, this includes raising disputes inside the FTDH portal inside 30 minutes of receiving a consumer grievance. If fraudulent proceeds are held due to invalid supplementary information inside the FTDH dispute, I promptly correct this inside the 30-minute timeframe.Upon receiving an FTDH criticism, I immediately contact the account holder to affirm the source of finances. If the response raises issues, I generate a Suspicious Transaction Report to alert the authorities. For digital frauds concerning more than one FIs, I enhance an FTDH dispute in opposition to the next beneficiary within half-hour of acknowledging the initial dispute.When a complaint is obtained, I block withdrawals of disputed finances and suspend associated virtual channels to prevent in addition misuse. I whole investigations inside ten days and reverse finances to the sufferer within 3 days if fraud is showed.In addition to the FTDH portal, I make use of systems like Fractals (1Link), Raast Alerts Monitoring, MasterCard, IRIS, and T-24 for my obligations. I also communicate via e mail and make contact with with branches and member banks as wanted.By taking ownership of those responsibilities and taking part efficiently.

Pakistan

My branch banking tasks include opening and closing bank accounts, processing deposits and withdrawals, and handling requests for cashier's checks and money orders from customers. In addition, I am responsible for transferring money between accounts, providing excellent customer service, answering customer inquiries, and promoting and selling banking products and services such as loans, debit cards, and investments. I also play a role in marketing the bank's offerings to potential customers. Other responsibilities include preparing and reconciling daily reports, processing loan applications, issuing banker's checks upon customer request, and ensuring fraud prevention and detection measures are in place. It is worth mentioning that I am proficient in using banking software T-24.

Develop a comprehensive strategy to increase the adoption and usage of Alternative Delivery Channel (ADC) products and services within the bank. This includes managing the bank's ATM network, ensuring proper maintenance and cash stocking for ATMs. Additionally, analyze ADC transaction data to identify trends and opportunities for improvement. Innovate and implement new ADC products and services, such as mobile banking apps and contactless payment solutions, while collaborating with other departments to integrate these offerings with the bank's core systems. Maintain strong relationships with third-party ADC providers and stay updated on the latest technologies and trends in the ADC industry. Ensure that all ADC products and services comply with relevant laws and regulations. Furthermore, contribute to card production tasks as part of the team's responsibilities.

Pakistan

Develop and implement comprehensive recruitment strategies that effectively attract and hire highly qualified candidates for open positions within the company. Utilize various channels, including online job boards, social media platforms, and professional networks, to source and screen potential candidates. Conduct thorough interviews to assess their skills, experience, and cultural fit within the organization. Provide hiring recommendations to hiring managers based on your evaluations.Additionally, play a crucial role in onboarding new hires and facilitating a smooth transition into their respective roles. Oversee the entire recruitment process, ensuring adherence to all procedures and meeting all deadlines. Cultivate and maintain strong relationships with hiring managers and other stakeholders to optimize the efficiency and effectiveness of the recruitment process.Stay updated on the latest recruitment trends and technologies, incorporating innovative approaches to enhance the overall recruitment strategy. Continuously evaluate and improve recruitment practices to attract top talent and maintain a competitive edge in the industry

Pakistan

Manage the day-to-day operations of the personnel department by overseeing the implementation of personnel policies and procedures. Additionally, ensure the effective management of employee performance and development. Administer employee benefits and payroll, while maintaining accurate and up-to-date employee records. Provide support to both employees and managers on HR-related matters, addressing any concerns or inquiries they may have. Lastly, ensure strict compliance with all relevant employment laws and regulations to maintain a legally compliant and ethical work environment.

Pakistan

Collect and verify employee time data, calculate employee pay (including wages, bonuses, and overtime), process payroll taxes, issue paychecks or direct deposit employee pay, maintain employee records (such as contact information, pay rates, and tax information), prepare payroll reports (such as tax returns and employee paystubs), troubleshoot payroll issues and resolve employee pay discrepancies, and stay up-to-date on payroll laws and regulations. Additionally, deduct liabilities by calculating employee loan principal and markups, ensuring timely recovery

Pakistan

Manage the day-to-day operations of the personnel department by overseeing the implementation of personnel policies and procedures. Additionally, ensure the effective management of employee performance and development. Administer employee benefits and payroll, while maintaining accurate and up-to-date employee records. Provide support to both employees and managers on HR-related matters, addressing any concerns or inquiries they may have. Lastly, ensure strict compliance with all relevant employment laws and regulations to maintain a legally compliant and ethical work environment.

Pakistan

Install, maintain, and configure computer systems and networks in the bank branch. Provide comprehensive technical support to bank branch staff, assisting with computer hardware, software, and other IT-related issues.In addition to technical support, manage user accounts and permissions for bank branch staff, ensuring appropriate access levels and security measures are in place. Continuously monitor and troubleshoot computer systems and networks to ensure optimal performance and reliability.Implement and maintain robust security measures to safeguard bank branch systems and sensitive data. Regularly back up and restore bank branch data to prevent data loss and ensure business continuity.Stay updated on the latest advancements in computer technology and industry trends to propose and implement innovative IT solutions for bank branches. Collaborate with fellow IT professionals to develop and execute strategic plans for enhancing IT infrastructure and services in the bank branch.