Khalid Loukili Email & Phone Number

Meknès, Fes-Meknes, Morocco

Casablanca Metropolitan Area

Meknès Et Périphérie

• Administered endpoint protection and server management, leading to a 30% reduction in security incidents.• Provided technical assistance to over 100 users using a ticketing system, improving resolution time by 20%.• Developed and maintained the company’s technical documentation, enhancing IT process efficiency by 15%.• Led the development of the company's official website using PHP and JavaScript, resulting in a 25% increase in online traffic.• Installed and replaced over 50 end-user and IT infrastructure hardware devices, ensuring minimal downtime.

• Managed and monitored all installed systems and infrastructure, achieving a 99.9% uptime.• Installed and configured operating systems and applications on over 200 workstations, improving overall performance by 10%.• Implemented data security measures, leading to a 40% reduction in data breaches.• Provided 1st and 2nd level support for users, reducing ticket resolution time by 15%.

Meknès Et Périphérie

• Ensured the reliability and performance of telephone and computer systems, resulting in a 10% increase in system efficiency.• Managed and organized project activities, successfully completing 3 major technical projects on time and within budget.

Meknès Et Périphérie

• Installed and configured network equipment (Routers and Switches) for a new office setup, improving network performance by 20%.• Installed and managed servers for ADDS and supervision, enhancing network security and management efficiency.