* Developing corporate plans for a variety of HR matters such as compensation, benefits, health and safety etc.* Acting to support the human factor in the company by devising strategies for performance evaluation, staffing, training and development etc.* Overseeing all HR initiatives, systems and tactics* Supervising the work of HR personnel and providing guidance* Serving as the point of contact for employment relations and communicating with labor unions* Monitoring adherence to internal policies and legal standards* Dealing with grievances and violations invoking disciplinary action when required* Anticipating and resolving litigation risks* Reporting to senior management by analyzing data and using HR metrics

• Outlining key policies and procedures for administration functions KSA/BHR.• Controlling and governing of administration policies for GIB/the custodian of policies and ensuring group wide adherence by conducting quarterly self-assessments.• Being the single point of contact for all admin-related expenses to Financial Controls / Accounts, handling year-end accrued expenses, and ensuring that they are liquidated on the commencing year in accordance with the outlined policies and procedures.• Preparing the annual administration budget and monitoring the approved budget against actual expenditures.• Overseeing financial forecasting and budgeting, along with effective cost controls, establishing Budgets/Forecasts/Cost Allocations etc. to implement effective expense monitoring processes and MIS reports preparation as defined in related Bank policies.• Laising submittal for all payment requests and processing of payments within the area and submit to Accounts department for final payment, while ensuring accuracy and settlements are affected in accordance with the Bank’s outlined policies and procedures.• Submitting the monthly capital expenditure utilization report.• Developing Service Level Agreements (SLAs) templates for all vendors in coordination with Admin Division Heads and GIB Legal unit, and tracking compliance as per signed contract.• Ensuring that a detailed and accurate MIS process is established to facilitate monitoring of purchases from all Admin Services providers/suppliers and analyzing exceptions and deviations.

• Involved in end to end management of the Board Office & its sub-committees as well as the contact person between the company’s top management & employees/stakeholders• Rendered strategic consultancy to the GCOO and the senior management in implementing improvement initiatives aimed at enhancing operational efficiency.• Maintained minutes of Board Meetings, Executive Committee Meetings, Annual General Meetings and Extra-Ordinary General Meetings, and distributed the minutes to BOD for approval.• Coordinated with the senior management in defining financial strategies and also creating and interpreting various financial reports.• Managed office correspondence and ensured effective resolution of client reported issues aimed at enhancing client satisfaction.• Participated in internal & external audits and followed up with respective stakeholders for implementing audit recommendations.• Prepared and presented various status reports for the senior management and other stakeholders to enable effective decision making.

• Managed clerical and secretarial functions for 24 secretaries working within the company group (sister companies) in compliance to various statutory regulations.• Collaborated with various support teams in ensuring Chairman’s preparation for meetings, presentations and other engagements. Maintained updated calendar and schedules of the Chairman.• Set up and managed high-level conference calls, board and management meetings, special events and travel arrangements. Coordinated travel logistics and expenses for the Chairman, CEO & COO.• Documented and archived office records; ensured transfer and disposal of records based on retention schedules and policies.• Partnered with stakeholders for planning and implementation of office systems, layout and equipment procurement. Updated inventory and stocks prior to procurement.• Involved in short listing of resumes for new applicants followed by interviewing and recommending new staff to department managers.• Assessed staff performance and rendered productivity enhancement feedback. Organized training sessions for staff members based on identified training needs.

• Reconciled cash drawer by proving cash transactions; counting and packaging currency and coins; turning in excess cash and mutilated currency to head teller• Handled account inquires, ordered cash and balanced cash drawer daily• Provided account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; selling cashier's checks, traveler's checks, and series e bonds• Recorded transactions by logging cashier's checks, traveler's checks, and other special services and prepared currency transaction reports• Cross-selled bank products by answering inquiries; informing customers of new services and product promotions & directing customers to a branch representative• Completed special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements and copies• Maintained customer confidence and protected bank operations by keeping information confidential and assisted with weekly audits

• Reviewed, approved or declined auto loan applications.auto finance loan applications submissions from dealers of potential vehicle purchases and render appropriate credit decision within credit policy and in compliance with all regulations• Structure approvals to maximize profit and enhance dealer relationships• Communicate decisions to the dealers in a concise and timely manner• Negotiated the rate and fees with dealer client• Provided prompt and accurate response to all internal and external inquiries• Supervised loan processors within the department• Maintained a processing pipeline of 50+ loans