Oversee the maintenance and support of IT infrastructure, including servers, networks, and applications. Ensure high availability and reliability of IT systems. Manage IT assets and inventory.Coordinate and resolve IT related issues efficiently. Implement incident management processes and tools. Perform root cause analysis and implement corrective actions.Plan and execute IT projects, ensuring timely delivery and within budget. Coordinate with other departments and stakeholders to meet project requirements. Monitor project progress and adjust plans as necessary.Identify opportunities for improving IT operations processes. Develop and implement standard operating procedures (SOPs). Ensure compliance with industry standards and best practices. Monitoring computer networks for security issues. Investigating security breaches and other cybersecurity incidents. Installing security measures and operating software to protect systems and information infrastructure, including firewalls and data encryption programsCloud computing management, looking after Infor 2.5.14 ERP Administration i.e. User creation, Assigning modules according to user’s requirement. Integrating Microsoft office application in ERP modules etc.