Ticketing Executive
Current Handling customer orders and payments Bookings and schedules Undertaking general administration Dealing with complaints Issues and amenities of interest to consumers Dealing with customer enquiries and aiming to meet their expectations Overseeing the smooth, efficient running of the business Handling the pax related to their booking ternary, Provide exceptional customer support via phone and email Assist customer in locating destination and placing orders over the phone. Account Management for existing customer base. Answer customer inquiries regarding order shipments and transaction tracking Troubleshooting and problem solving as needed. Work with customers to insure timely delivery of services
Dec 2011 - Present
