Khalid Shurbaji Email and Phone Number

1. Helping shape the future of "KaiZen365 Technology".2. Helping get "KaiZen365 Technology" funded by investors.3. Strategizing about online marketing and advertising and how to grow the company.4. Helping define go to market massage, develop and execute out marketing plan.5. Analyzing the compitition.6. Analyzing and implementing the processes and systems the improve the business.7. Building the strategic partnerships with vendors and customers.

Whereas I’m still handling my responsibilities below as a Senior Network Engineer in addition to following tasks as Technical Team Leader:Management Responsibilities===========================1. Managing technical resources for both pre and post sales cycles.2. Ensuring a high level operation efficiency and resource utilization.3. Maintaining, developing and improving the capabilities in the NOC Department.4. Working with the management to develop plans for the NOC… Show more Whereas I’m still handling my responsibilities below as a Senior Network Engineer in addition to following tasks as Technical Team Leader:Management Responsibilities===========================1. Managing technical resources for both pre and post sales cycles.2. Ensuring a high level operation efficiency and resource utilization.3. Maintaining, developing and improving the capabilities in the NOC Department.4. Working with the management to develop plans for the NOC. 5. Training and Motivating the NOC team.6. Training the sales team on the new products.7. Participating in the sales process as Pre Sales Engineer (Meeting with the customers). 8. Following up the partnership with the current venders (Microsoft, Symantec…). 9. Planning the vision of the company and the NOC.Operational Responsibilities========================1. Incidents & problems management including follow up the communication, reporting, and tracking.2. Providing the technical leadership for the NOC. 3. Supervision on the technical team during major implementations. 4. Supervision on the daily workload of the network engineering team for problem tickets as well as projects. 5. Leading and participating in the major technical troubleshooting calls. Show less

Working in “Texum Jordan” as a Senior Network Engineer1.Installation and administration of Citrix Access Essentials and Citrix Presentation Server (XenApp) with excellent knowledge of the configuration, publishing applications, creating policies, the configuration of printers, load balance configuration …. 2.High level of knowledge and experience with Active Directory design, implementation and administration.3.Exchange Server 2000/2003/2007 installation and administration… Show more Working in “Texum Jordan” as a Senior Network Engineer1.Installation and administration of Citrix Access Essentials and Citrix Presentation Server (XenApp) with excellent knowledge of the configuration, publishing applications, creating policies, the configuration of printers, load balance configuration …. 2.High level of knowledge and experience with Active Directory design, implementation and administration.3.Exchange Server 2000/2003/2007 installation and administration including Outlook Web Access, RPC over HTTPs, Mailboxes Restrictions, Exchange 2007 Clustering … 4.Software and hardware network troubleshooting.5.Using remote management & monitoring softwares like “NetSupport Manager, DameWare, VNC, GoToAssist, LogMeIn, etc…6.Excellent knowledge in backup systems and disaster recovery plan using Symantec Backup Exec, Symantec Backup Exec System Recovery (LiveState), GFI Mail Archiver , SonicWall Continuous Data Protection (CDP), Double-Take...7.Excellent knowledge in firewalls and security appliances such as ISA, Sonicwall, watchguard…8.Good knowledge in Microsoft Windows SharePoint Services (WSS 3.0) and Microsoft Office SharePoint Server (MOSS 2007) 9.Installation and Configuration for Enterprise Antivirus Solutions (Norton, Kaspersky, Trend…).10.Very familiar with opening technical cases with Microsoft, Symantec, Sonicwall… 11. Ability to consult, configure, install and troubleshoot Cisco devices12.Customer service skills.13.Time management skills.14.Reporting and documentation skills. Show less