Khalid Siddig
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Khalid Siddig Email & Phone Number

IT Infrastructure Engineer at Nielsen
Location: Riyadh, Saudi Arabia, Saudi Arabia 6 work roles 1 school
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Current company
Nielsen
Role
IT Infrastructure Engineer
Location
Riyadh, Saudi Arabia, Saudi Arabia
Company size
29140 employees

Who is Khalid Siddig? Overview

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Khalid Siddig is listed as IT Infrastructure Engineer at Nielsen, a company with 29140 employees, based in Riyadh, Saudi Arabia, Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Khalid Siddig.

Khalid Siddig previously worked as Information Technology Infrastructure Engineer at Nielsen and FLM expert at Batco Group. Khalid Siddig holds Bachelor'S Degree, Electronic Engineering (Communication) from Garden City College For Science And Technology.

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Nielsen

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Profile bio

About Khalid Siddig

With over eight years of professional experience in the dynamic field of Information Technology, I am currently excelling as an Infrastructure Engineer at Nielsen. My mission is to ensure robust IT systems that are secure, reliable, and highly performant. My expertise lies in maintaining, supporting, and evolving IT infrastructure to align with strategic organizational goals. At Nielsen, I am committed to bringing diverse perspectives and solutions that resonate with our culture of innovation and continuous improvement.In my current role since November 2022, I have been the go-to expert for IT-related queries, proactively addressing technical requirements and incidents. My responsibilities encompass designing and managing pivotal IT projects, from technology upgrades to complex system migrations. I have strengthened our IT infrastructure by fostering collaboration with the applications team, ensuring seamless support for business applications, and contributing to the operational excellence that underpins our company's success.

Listed skills include Telecommunications, Networking, Switches, Troubleshooting, and 15 others.

Current workplace

Khalid Siddig's current company

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Nielsen
Nielsen
IT Infrastructure Engineer
Riyadh, SA
Website
nielsen.com
Employees
29140
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6 roles

Khalid Siddig work experience

A career timeline built from the work history available for this profile.

It Infrastructure Engineer

Nielsen

Riyadh, SA

Information Technology Infrastructure Engineer

Current
Nielsen

Riyadh, Saudi Arabia

Maintain the IT infrastructure of the company to ensure optimal performance, reliability, and security.Provide onsite and remote support to the end user.Point of contact for all IT-related queries and issuesAddress technical requirements, service requests, and incidentsDesign, implement, and manage IT projects, including technology upgrades, system.

Nov 2022 - Present

Flm Expert

Batco Group

Makkah Al-Mukaramah, Makkah Region, Saudi Arabia

  • Perform technical support covering 24/7 wireless/wired network outages restoration.
  • Configuration/Commissioning/Integration/Optimization and acceptance tests.
  • Implement the proactive maintenance procedure, and supervise HW installation, (Macro BTS, Micro and IBS sites)
  • Work with NOC/TAC to ensure the solution recommendations are comprehensive, aligned with customer satisfactions, and meet network design.
  • Executing SW update, HW upgrades.
  • Maintain customer satisfaction… Show more
Jan 2018 - Nov 2022

Em Noc Engineer

Batco Group

Riyadh, Saudi Arabia

  • Monitoring external alarms/power alarms on OSS for BTS and BSCs.
  • Opening ticket as long as power alarm/External Alarms issue then refers it to concern group.
  • Dispatching the trouble tickets through RTTS software and referring to concern group.
  • Regularly in contact with the field technicians for clearing the alarms and following up with them.
  • Handle PMR (Preventive Maintenance Routine) daily with power contractor technicians.
  • Make a daily report for all trouble… Show more
May 2016 - Jan 2018

Call Center Engineer

Huawei Technologies

Khartoum, Khartoum State, Sudan

  • A point of contact to the customer for all types of service requests
  • Manage day to day incident/WO, escalate issues to the proper personnel, and follow up for resolution
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
  • Monitor open service tickets to make sure the team is meeting customer SLA’s, follow escalation matrix
  • Improve customer service, perception, and satisfaction with fast… Show more
  • Improve customer service, perception, and satisfaction with fast turnaround of customer requests
May 2015 - Nov 2015

Technical Support

Sudanese Electricity Distribution Company Ltd. (Sedc)

Khartoum State, Sudan

  • Responding to technical support calls from end-users of computers and software applications
  • setting up and installing new computers, networks, and software
  • setting up user accounts and profiles on the network
  • installing updates, known as patches, to software applications
  • installing and configuring operating systems, anti-virus software, and other applications such as Microsoft Office
  • diagnosing and fixing network problems and hardware or software faults
Mar 2013 - Mar 2014
Team & coworkers

Colleagues at Nielsen

Other employees you can reach at nielsen.com. View company contacts for 29140 employees →

IS Inna Shkut Inna Shkut Colleague at NielsenUkraine, Ukraine View → MB Mark Burley Mark Burley Colleague at NielsenUnited States, United States View → JM Jett Miller Jett Miller Colleague at NielsenHot Springs, Arkansas, United States, United States View → SN Surya Negara Surya Negara Colleague at NielsenEast Java, Indonesia, Indonesia View → 李 李建国 李建国 Colleague at NielsenInner Mongolia, China, China View → DN Dhirendra Negi Dhirendra Negi Colleague at NielsenLucknow, Uttar Pradesh, India, India View → RT Ronnel Traballo Ronnel Traballo Colleague at NielsenMetro Manila, National Capital Region, Philippines, Philippines View → SS Simantini Sarkar Simantini Sarkar Colleague at NielsenBengaluru, Karnataka, India, India View → AP Amanda Priddy Amanda Priddy Colleague at NielsenNashville Metropolitan Area, United States View → CW Cheryl Wells Cheryl Wells Colleague at NielsenFrankfurt Rhine-Main Metropolitan Area, Germany View →
1 education record

Khalid Siddig education

  • Garden City College For Science And Technology
    Garden City College For Science And Technology
    Electronic Engineering (Communication)
FAQ

Frequently asked questions about Khalid Siddig

Quick answers generated from the profile data available on this page.

What company does Khalid Siddig work for?

Khalid Siddig works for Nielsen.

What is Khalid Siddig's role at Nielsen?

Khalid Siddig is listed as IT Infrastructure Engineer at Nielsen.

Where is Khalid Siddig based?

Khalid Siddig is based in Riyadh, Saudi Arabia, Saudi Arabia while working with Nielsen.

What companies has Khalid Siddig worked for?

Khalid Siddig has worked for Nielsen, Batco Group, Huawei Technologies, and Sudanese Electricity Distribution Company Ltd. (Sedc).

Who are Khalid Siddig's colleagues at Nielsen?

Khalid Siddig's colleagues at Nielsen include Inna Shkut, Mark Burley, Jett Miller, Surya Negara, and 李建国.

How can I contact Khalid Siddig?

You can use AeroLeads to view verified contact signals for Khalid Siddig at Nielsen, including work email, phone, and LinkedIn data when available.

What schools did Khalid Siddig attend?

Khalid Siddig holds Bachelor'S Degree, Electronic Engineering (Communication) from Garden City College For Science And Technology.

What skills is Khalid Siddig known for?

Khalid Siddig is listed with skills including Telecommunications, Networking, Switches, Troubleshooting, Technical Support, Wireless, Testing, and Transmission.

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