Responsibilities* Responsible for Enterprise Business to Retail & Corporates* Develop and deploy Sales System with focus on relationship management * Managing Enterprise Business sales & Marketing functions.* Meeting senior level staff at clients end and making presentation/ discussions/negotiations at a later stage.* Responsible for customer satisfaction* In charge of supporting and managing sales & marketing team.* Tracking competitor activities* Develop… Show more Responsibilities* Responsible for Enterprise Business to Retail & Corporates* Develop and deploy Sales System with focus on relationship management * Managing Enterprise Business sales & Marketing functions.* Meeting senior level staff at clients end and making presentation/ discussions/negotiations at a later stage.* Responsible for customer satisfaction* In charge of supporting and managing sales & marketing team.* Tracking competitor activities* Develop business plan and processes for Corporate Sales* Provide accurate market information to colleagues and senior manager.* Identify area of potential and improvement. Show less

 Responsible for customer handling and activation new connection. Providing excellent customer services keeping in view the First Contact Resolution as a priority. Resolving Postpaid and other billing related queries. Responsible for customer Satisfaction. Coordinating with other departments for quality service. Entertain the blackberry, Htc and other handsets.  Responsible for customer coordination and assisting the teamlead in daily/monthly reporting.

 Responsible for customer care. Customer satisfaction and facilitation. Passing on product knowledge to the customers to help them out in any queries and complains regarding Mobilink services.