Accountable for the P&L of the After Market Support, Digital solutions sales & services business company wide, covering Middle East & South Asia region.Core focus on operating recurring business streams; including long terms maintenance contracts, technical support service level agreements (SLAs), Subscription based digitalization services (SAAS), Infrastructure as a service (IAAS) for systems upgrades, reliability improvements and modernization initiatives leading to digitization and… Show more Accountable for the P&L of the After Market Support, Digital solutions sales & services business company wide, covering Middle East & South Asia region.Core focus on operating recurring business streams; including long terms maintenance contracts, technical support service level agreements (SLAs), Subscription based digitalization services (SAAS), Infrastructure as a service (IAAS) for systems upgrades, reliability improvements and modernization initiatives leading to digitization and digitalization readiness of controls & automation systems & software.Strategizing Digital Transformation Journey for customers by deeply engaging and understanding their business, operational improvement & sustainability goals, to devise digital transformation roadmap. Including digitization initiatives such as paper-less operation & aggregation of multi source data, its contextualisation to develope asset performance & utilization analytics for digital OEE & utilities and energy optimization, proactive and predictive analytics uses cases. Define systems modernization needs for the automation infrastructure of the manufacturing process to be ready for the IT/OT integration. Including cybersecurity readiness, VAPT qualification for cloud connectivity enablement, in alignment with Purdue model IEC 62443-x standards.Helping customers & teams to conceive, design, develop, test & launch digitization solutions including Decision Support Systems with optimum on-premises/edge control footprint & hybrid computing solutions, powered by Microsoft Azure.Establish services for real time data analytics by setting up datalake on cloud/Azure, setting up data warehouse via integrating multiple data sources such as ERP, third party software etc. to setup an integrated business intelligence & support system. Show less

Driving sales performance through a defined sales process via a dedicated CRM system. Reporting pipeline, & opportunities funnel against monthly, quarterly & annual targets.Operating 04 geographically distributed teams with headcount over 40, bearing diverse skillset, each including Business Development, Technical Pre-Sale, Sales & end-to-end Service-Delivery, including customer success teams.Ensuring a planned, forecasted service delivery for service agreements via a dedicated… Show more Driving sales performance through a defined sales process via a dedicated CRM system. Reporting pipeline, & opportunities funnel against monthly, quarterly & annual targets.Operating 04 geographically distributed teams with headcount over 40, bearing diverse skillset, each including Business Development, Technical Pre-Sale, Sales & end-to-end Service-Delivery, including customer success teams.Ensuring a planned, forecasted service delivery for service agreements via a dedicated bespoke Resource management systems based on Microsoft’s Field Services for resource planning, contracts & work order execution management, service reporting, feedback, invoicing & customer reporting via PowerBi based dashboards.Serving customers from a wide range of local & MNC’s including industrial manufacturing, Transportation & Facility Management Companys. The portfolio includes top, middle tier and fortune 500 companys such as Qatar Energy, Qatar Foundation, Doha Metro/RKH Qitrat, Enova (Veolia), TDGI Serve, FMM, Elegancia, RTA UAE, Emicool, Serco, Majid Al-Futtaim, ARAMCO-Refinery, Shell, TOTAL-PARCO, Unilever, British American Tobacco, Proctor & Gamble, Nestle, Tapal Tea, Engro, etc.Services portfolio services cover a broad spectrum of Control Systems & Instrumentation, Including PLC, DCS, Integrated controls & safety, SIL 1-3 systems including Rockwell Automation, Schneider Electric, Foxboro & Triconex, Wonderware, OSI PI, Siemens, Honeywell Experion & Safety Manager, BMS portfolio include Honeywell, Siemens & Schneider systems.Close working relationship with marketing to run product and service campaigns for lead generation.Responsible for managing Rockwell Automation Distribution business for Pakistan APR (area of prime responsibility). Show less

Responsible for order generation of product services and solutions through sales of spares, trainings, upgrades and system reliability improvement projects and maintenance support services in the domain of After Market Services for Industrial Automation & Controls Systems, including PLC, DCS, ESD, SCADA, Plant Information Management Systems (PIMS), Industrial Networks & Cyber Security, Energy Management Systems, Business Performance Management Systems & MIS, Advance Process Solutions including… Show more Responsible for order generation of product services and solutions through sales of spares, trainings, upgrades and system reliability improvement projects and maintenance support services in the domain of After Market Services for Industrial Automation & Controls Systems, including PLC, DCS, ESD, SCADA, Plant Information Management Systems (PIMS), Industrial Networks & Cyber Security, Energy Management Systems, Business Performance Management Systems & MIS, Advance Process Solutions including Model Predictive Control.Cross Regional Service Delivery Management with 2 dedicated teams in Pakistan.Meet with clients to discuss services and solutions requirements. Determining specifications, costs and timelines.Managing customer support services unit and ensuring customer satisfaction & retention by exceeding expectation through well planned service deliveryManage execution of service level agreements & engineering services covering URS, detailed design, programming & system development, FAT, SAT and commissioning, technical support, planned and unplanned maintenance, and trainings end users to operate and administer.Scope of systems included instrumentation & Control systems software and integration with data historian and reporting & dashboarding (analytics) systems. Show less

MGCL is one of the largest Exploration & Production (ENP) Company operating in Pakistan's Oil & Gas sectors; holding the largest Gas reservoirs & second largest production facility.Responsibilities included design, impmementation, testing and maintenance of the Supervisory Control & Data Acquisition system's deployment on well heads for remote monitoring & controlling of well heads and gas processing and metering setup. Supervised a team of 8 engineers, including personnel participating… Show more MGCL is one of the largest Exploration & Production (ENP) Company operating in Pakistan's Oil & Gas sectors; holding the largest Gas reservoirs & second largest production facility.Responsibilities included design, impmementation, testing and maintenance of the Supervisory Control & Data Acquisition system's deployment on well heads for remote monitoring & controlling of well heads and gas processing and metering setup. Supervised a team of 8 engineers, including personnel participating in field installation, control system commissioning & site operations handling. Show less

Hands-on experience as a Senior Engineer. Leading technical review sessions with customer and fortnightly project update meetings in line with the project management plan.SCADA system design - BOM verification, heat dissipation calculation, Functional Design Specifications & panel drawings. HMI Development in Rockwell FactoryTalk, P&ID, SOE and control narrative defining, PLC Logic development using ladder logic & FBDs. Complete system installation, pre-FAT testing, FAT,… Show more Hands-on experience as a Senior Engineer. Leading technical review sessions with customer and fortnightly project update meetings in line with the project management plan.SCADA system design - BOM verification, heat dissipation calculation, Functional Design Specifications & panel drawings. HMI Development in Rockwell FactoryTalk, P&ID, SOE and control narrative defining, PLC Logic development using ladder logic & FBDs. Complete system installation, pre-FAT testing, FAT, SAT, Commissioning & Startup. Rockwell ControlLogix, CompactLogix RSLogix 5000, SLC, RSLogix 500 EtherNet I/P, ControlNet, DeviceNet, Serial Communications, Wireless Radio communication using Prosoft's RadioLinx.Honeywell C200, C300 Experion R2.xx, R3.xx,, Server client architecture. Safety Manager, FTE, SIL 2-3 Show less