Run outbound and tele-sales campaign where I reach out to over 100 prospects daily and cross-sell the products of the bank.Receive daily inbound calls from customers who are in and out of the country and escalate complaints and requests to the appropriate quarters.Attend to over 80 customers with complaints, requests and inquiries via the Live chat channel.Respond to official emails from customers and provide them with the necessary assistance on a first contact resolution.

Responsible for generating new clients and managing existing client base.Was able to exceed Month to Date target and made sales worth 50 Million in my first quarter.

Aircraft Maintenance Intern Carry out routine inspection of aircraft components, instruments and engineEnsure basic safety precautions and fueling of aircraft before take-off.