Khalid Ghaffar Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Specialized in Business AnalysisManagement ConsultingBusiness StrategyBusiness Process ImprovementChange ManagementBusiness DevelopmentBusiness Intelligence

Dubai

Key Accomplishment:• Identify and setup a distributor network across MENA region for 12 countries• Identify Key accounts, developed strategy to retain and further extend key accounts across the region• Achieved Sales Growth YOY (2013 Vs 2014) as more then 50% in revenue.• Achieved Sales Growth YOY (2014 Vs 2015) as double digit growth in revenueManage new and existing channel partners to increase product sales. Build positive working relationship with partners to ensure smooth partner servicesIdentify, recruit and on-board new channel partners to build business. Analyze sales contracts with respect to legal and financial perspectivesDevelop profitable business model based on market trends and competitor activity. Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge developmentManage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourishResponsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organization’s presence

Dubai

Key Accomplishment:• Achieved historical Sales in year 2012 - 2013 as US$ 10 MillionManaged and developed intensive product line of Liquid Chromatography (HPLC, UPLC) and MS, including branding, promotion and market research• Technical liaison between Product Support Engineering, customer, factory and vendor field personnel. • Ongoing review and coordination of methodologies and practices to enhance product serviceability, increase user satisfaction and reduce installation and operational costs• Conducted Public training courses in the region on Liquid Chromatography• Conducted In-hose seminars as a part of Pre-sales support.• Develop and update the knowledge of competitor’s products and discuss with Sales team for how best to promote and sell products and services. • Assess customer needs, explain and demonstrate products to them, which will involve providing technical description of products, as well as describing the purposes for which they may be used. That is, “solution” sells. • Maintain relations with existing clients and identify new clients in order to grow the business. • Maintain relationship with principal relevant to product portfolio. • Identify specific market opportunities in all geographical areas.

Dubai, United Arab Emirates

• Manage effectively activities within marketing budget to ensure all goals are consistently being met• Create annual Marketing Plan and contribute to long-term marketing plans and strategies• Coordinate with Principles to ensure efficient use of resources and monitor competitor activity• Analyze and report the effectiveness of targeted marketing events and recommend changes to strategies based on results and findings • Initiate E-marketing activities through e-shots and utilization of Social media tools• Certified trainer for Middle East region through Waters Corporation• Explore opportunities to sell the training courses and create opportunities to uplift the training center • Introduced new training courses and successfully managed to execute as per the current market trends• Introduced refresher-training plan for sales and service team members in accordance with the continuous development program.• Implements new market segment opportunities and leads the organization through new product launches.• Sets clear procedures - identifying objectives and needs for marketing opportunity.• Monitors market trends and competition activities and propose counter actions.• Monitors the financial costs and ensures they are in adherence to the marketing budget.• Complies and enforces company policies and procedures applicable to marketing and branding.• Develops, maintains and coordinates a marketing budget and plan that aligns marketing activity for each offering, including recommendations for the regional marketing mix, keeping costs within the agreed limits.• Timely and accurate communication of marketing plans and achievements with regional industry sales directors and territory executives.

Dubai, United Arab Emirates

Managed and developed intensive product line of Liquid Chromatography (HPLC, UPLC), including branding, promotion and market research.Technical liaison between Product Support Engineering, customer, factory and vendor field personnel.Ongoing review and coordination of methodologies and practices to enhance product serviceability, increase user satisfaction and reduce installation and operational costsConducted Public training courses in the region on Liquid ChromatographyConducted In-hose seminars as a part of Pre-sales support.

Riyadh, Saudi Arabia

Technical Liaison between customer, Sales team and vendor.Responsible as HPLC and LCMS Product Specialist in Saudi Arabia for Shimadzu Japan.Initiated Pre-sales support plan to target the potential customerCoordinated and performed comprehensive product trainings for end usersConducted Application training for clinical, Pharmaceutical, Petrochemcial, Food and Forensic customers.

Karachi

Manage and Monitor Process Validation activities as a Validation Team LeaderPrepare and Implement the Spread Sheet Program for Stability Tracking System”, “Calibration and Preventive Maintenance Tracking System”Prepare and Implement the Technology Transfer Tracking System for the Product Transfer from one facility to another.

Karachi, Pakistan

Contract negotiations relating to all chemical lab equipment and supplies.Implement vendor audit system for technology supplies.

Mba, Mis

M.Sc, Chemistry