Results-driven healthcare professional with expertise in managing administrative departments, ensuring seamless patient experience, and maintaining high-quality hospital operations.*Key Responsibilities:*- Admin Department Management: Supervised administrative staff, overseeing daily operations, and ensuring compliance with hospital policies.- Public Relations: Led a team of Public Relation Officers, fostering positive relationships with patients, families, and stakeholders.- Patient Facilitation: Coordinated floor-to-floor services for IPD patients, ensuring efficient General OPD, Operation Theater, and Billing Department processes.- Support Services Management:‣ Transportation Facility for Consultants, Resident Medical Officers, Corporate Officials‣ Housekeeping‣ Janitorial Services‣ Linen Supply‣ Oxygen Supply- Maintenance & Infrastructure: Oversaw day-to-day maintenance, ensuring optimal hospital conditions.- Canteen Operations: Managed food services, ensuring quality and customer satisfaction

1. Hospital Billing & Financial Matters, Basically It is Public Relational Job in a 250 Bed Hospital with Different Facilities & School of Nursing.2. Working with HMIS Newly Launched ERP for Centralized & Paper Less working Policy.3. Managing Front Office Daily Issues & Concern Routine Work.4. Working As Part of Team with Administration to Maintain Hospital Matters.5. Rate Reviews According To Market Comparison. Yearly or Eventually.6. Responsible For Billing / Counseling & Recoveries in Hospital. 7. Supervise Team Of 15 Assistant Of Front Desk As They Are Working On Billing / Cash Counters In 24/7 Different Shifts.8. Reconciling Summaries, Cash Matters Of Hospital Billing.9. Introduced Patient Registration Card System for OPD Patients10. Initiate for Paper Free Environment, In First Step Replaced Thermal Printers Instead of Laser Jet Printers for Paper Savings & Cost Cutting Purpose11. Stepped For Social Marketing Initiated For 100 Years Old Institutions In 2017

1. Supervising A Group Of 30 Operators At Data Entry Site In NIFT, Also Worked As Hardware / Trouble Shooter On Data Entry Site2. Worked With HR Department For Hiring More Then 1,000 Of Staff For Typical Projects As Well As Worked For Training & Discipline Sessions3. Worked As Data Entry Operator In NIFT On Different Project Related Software’s In Early Days, Including Benazir Income Support Program, Flood Effectives Entry, Election Commission Data Entry & Scanning Project, As Well As In Punjab Board Of Revenue Project During Training Sessions

Worked On Bio-Metric Verification Counter In NADRA - BDC Project

EOBI / SECP / INSURANCE / Export / MISC. Documentation Process, Also Familiar With Bank Dealings And Other Institutional Payment Procedures.

Worked As Assistant Manager In Visa Consultancy Firm With The Prime Duty of Manage Office Clients and Their Profiles & DocumentsAlso Managed Accounts & Ledgers

Worked As Data Entry Operator & Accounts Assistant,