*Customer Engagement: Greet and assist customers in the service drive, promoting passenger vehicle sales.* Sales Performance: Achieve vehicle sales targets while maintaining gross profit, volume, and customer satisfaction standards.*  Relationship Building: Develop and maintain strong relationships with Hyundai customers to enhance loyalty and encourage repeat business.*  Vehicle Demonstration: Demonstrate vehicles effectively by showcasing their features and capabilities… Show more *Customer Engagement: Greet and assist customers in the service drive, promoting passenger vehicle sales.* Sales Performance: Achieve vehicle sales targets while maintaining gross profit, volume, and customer satisfaction standards.*  Relationship Building: Develop and maintain strong relationships with Hyundai customers to enhance loyalty and encourage repeat business.*  Vehicle Demonstration: Demonstrate vehicles effectively by showcasing their features and capabilities, conducting test drives, and comparing competitive models. Clearly communicate warranties and services.*  Objection Handling: Address customer objections, negotiate pricing, complete sales agreements, and discuss warranties, services, and financing options.*  Delivery Process: Oversee the vehicle delivery process, ensuring customers understand their vehicle`s features, warranty, and necessary paperwork.* Sales Reporting: Report regularly to the sales manager on objectives, planned activities, and performance analyses.*  Inventory Knowledge: Remain knowledgeable about incoming inventory, features, and accessories, and their benefits to customers.* Special Projects: Manage responsibilities related to government sales and tenders effectively. Show less

The key focus areas of my work at CRB is Business and Human Rights

Volunteer at Oxfam in association with Anti Corruption Commission

Leo District Council, District 315 A2 Bangladesh

Performed organizational supplier account payable payment with accurate posting through ERP system and timely reported to the senior management of financial and non-financial assignments to assess KPIs.Established business framework for new business unit targeted at 26500 Grameenphone Ltd. suppliers bank account, assessing demand landscape developed the plan and strategy successfully delivered all the suppliers BFTN and RTGS compatible accounts.

• To meet Service Level Agreement and productivity targets.• Identify process efficiencies and contribute to improve.• Be a team player by providing required inputs on time to enable the team to process the task efficiently.• Supports supervisor with any adhoc requests / any reporting requirements as and when necessary.• Responsible for keeping commitments in a timely manner and resolving issues promptly.• Accountable for customer satisfaction and providing high quality… Show more • To meet Service Level Agreement and productivity targets.• Identify process efficiencies and contribute to improve.• Be a team player by providing required inputs on time to enable the team to process the task efficiently.• Supports supervisor with any adhoc requests / any reporting requirements as and when necessary.• Responsible for keeping commitments in a timely manner and resolving issues promptly.• Accountable for customer satisfaction and providing high quality service.• Build relationships with key points of contact within the operation across the processes and other functions in order to maintain an understanding of the process context.• Provide effective on the job training to the newcomers on all the accounting tasks assigned to them. Show less

• Answer inbound/outbound calls as well as assist customers for specific query• Update existing database with changes and status of customer• Analyze, rectify and provide solutions efficiently to customer concerns using established procedures, while logging all complaints and queries received• Resolve customer request and provide input into tracking system according to established guidelines and ensure accurate records and maintain database• Provide customer satisfaction to both… Show more • Answer inbound/outbound calls as well as assist customers for specific query• Update existing database with changes and status of customer• Analyze, rectify and provide solutions efficiently to customer concerns using established procedures, while logging all complaints and queries received• Resolve customer request and provide input into tracking system according to established guidelines and ensure accurate records and maintain database• Provide customer satisfaction to both internal and external customers and strive continuously to improve service delivery Show less