Khalid Shaikh Email & Phone Number

• After many years leading customer enablement organizations, I am thrilled to be offering consulting services as a Strategic Advisor. I aim to drive value by aligning strategic objectives with actionable plans, ensuring.
• Education Service & Product Development for Customer Success – I will help you design and deliver impactful training solutions focusing on customers utilizing your products to the full extent.
• Strategic Product/Technology Alignment – I will work with you to craft a strategy that aligns with your product's customer landscape, focusing on the complete business solution, key stakeholders, processes, and the.
• Business Model and Investment Assessment – Start with understanding your enterprise's desired business models and investments to define the right approach for education services.
• Execution Excellence - Whether it's education service & product development, go-to-market strategies, or operations and management (including people, process, and technology), I will help you execute with precision.
• Financial Management - I will assist in managing your financials, ensuring you meet your P&L targets or Cost Center ROI goals.

Houston, Texas, US

Responsible for the Education Portfolio for BMC Helix - SaaS solutions.

Atlanta, GA, US

Leading a Micro Credentialing initiative at a major software company

Spokane, Washington, US

Lead the customer focused education and certification offerings.

Santa Clara, California, US

Develop and grow Customer Learning & Enablement Programs Establish training line of business and global network of training partners

San Mateo, CA, US

- Led development of new roles based learning for marketing practitioners covering Predictive Analytics Fundamentals, Sales Play development and organizational implementation.- Developed methodology for end-to-end successful implementation of playMAKER® - the predictive marketing application.- Developed user-adoption services for salesPRISM® - the sales.

Houston, Texas, US

Established Enterprise Security University for Customers, Partners and Employees.Developed a high performing team to develop and deliver cutting edge learning products and services. Set-up a global education business through a network of partners.

Raleigh, NC, US

Develop and implement product and solution strategy Lead development, integration and delivery of client solutions. Drive innovation and develop new businesses

Newtown Square, Pennsylvania, US

Responsible for global education business. Manage all aspects of the Global Education business unit: stretegy through operations, product management and P/L.

Newtown Square, Pennsylvania, US

Manage customer education business in Americas.

Newtown Square, Pennsylvania, US

Responsible for eLearning product and technology strategy for external and internal learners. Managing an international team of eLearning experts.Developed and launched BusinessObjects Knowledge Accelerator product and services for effecient and effective end-user adoption.

Austin, Texas, US

 As member of the core team for the acquisition of an LMS Company, evaluated the product features of potential companies and interviewed their customers. Researched and presented a briefing on measuring learning effectiveness and integration with Workforce Analytics. Developed business requirements and functional design for key features of Enterprise.

Austin, Texas, US

Exceeded revenue goals by over 200% in 2001, and 30% under budget in expenses. Developed customer facing web storefront through partnerships with leading eLearning providers. Implemented eCommerce business processes, pricing models, product bundles and subscription offerings.

Arlington, VA, US

 Responsible for worldwide training, knowledge management, and process design. Managed a team of professional industrial and process engineers, trainers, and instructional designers. Delivered training and process management consulting service to all disciplines of the enterprise.

Bs-Ee, Electronics - Control Systems

Post Grad - Certificate, Business Management