Khaliha C. Long Email & Phone Number

Virginia, United States

Richmond, Virginia, United States

• Acts as special programs coordinator, confirming prompt dissemination of updates via Basecamp and company communications.
• Conceptualize insightful analytics for Quarterly Business Reviews, offering comprehensive reports and action plans.
• Foster synergy with the sales team, engaging in productive discussions to address kit requirements and liaising with warehouses for Quality Control.
• Generate captivating and informative visual aids, including infographics and user guides, tailored to meet the needs of the Department.
• Actively participate in sales meetings to bolster ongoing Online Store programs, working closely with Sales and Program Manager for special initiatives.
• Conducted impactful company-wide training sessions on updated online store processes, resulting in a standardized work reduction of approx. 2 labor hours per shift.

Richmond, Virginia, United States

• Co-author planning projects and preparing related documents.
• Identify areas for improvement by analyzing processes and evaluating modifications.
• Create and sustain upstanding working relationships with internal and external partners.
• Coordinate multiple project teams of differing complexities, outsourcing work where required.
• Analyze functional workflows cross-referring database and spreadsheets to determine progress.
• Present project status updates to customers based on supplied requirements and collect feedback for review.

Moyock, North Carolina

• Self-taught artisan and owner of a thriving custom design company, specializing in painting, crochet, sticker and label design, marketing, and mural creation.
• Showcase and sell artwork across four states in three major cities, captivating audiences and driving sales through innovative designs and creative marketing strategies.
• Demonstrate exceptional drive, empathy, intuition, and creativity in all aspects of business operations, building strong connections with clients and communities.
• Lead community workshops and art classes, sharing artistic skills and knowledge with participants of all ages.
• Mentor youth in the community through art and design, providing guidance and inspiration to cultivate their artistic talents.

Norfolk, Virginia, United States

• Refined purchasing procedures, keeping up-to-date master lists of eVA suppliers and contracts.
• Compiled financial reports (including occurred and projected costs), expenses, and budget alignment.
• Converted 500-person end-user database to 100% computer-based user profile tracker, maximizing productivity.
• Processed 10+ invoices daily for campus departments, auditing information to verify compliance with university policy.
• Minimized delays, spotting errors, comparing supplier paperwork against shipments, and quickly addressing discrepancies.

Greenville, North Carolina, United States

• Quick Service Attendant, Inshop
• Achieved outstanding performance, leading to a promotion within 2 months.
• Maintained a customer-centric approach, addressing and resolving customer concerns promptly.
• Managed and enforced compliance with company policies, resulting in a 20% reduction in operational errors.Assistant Manager
• Rapidly advanced to a higher role, showcasing adaptability and commitment to exceeding expectations.
• Proactively identified and addressed operational challenges, implementing solutions to improve overall efficiency.

Chesapeake, Virginia, United States

• Worked with different branch offices in City Hall to manage customer concerns and ensure resolution.
• Prepared over 90,000 business files for electronic filling over two days’ time while maintaining confidentiality.
• Prepared and mailed 2,000+ business coupons and policies for newly developed businesses.
• Obtained and relayed new information to business license inspectors.

Greenville, North Carolina Area

• Managed and reconciled $100 in cash along with conducting 60+ credit and debit transactions daily
• Catered to over 30 customer needs/requests outside of what is expected resulting in satisfied customers
• Maintained high attention to detail of food and beverages resulting in 2% less products wasted
• Provided information on how various menu items are prepared, described ingredients, and cooking methods
• Performed food preparation duties such as making salads, soups, and desserts
• Assisted with cleaning the dining area, restroom and preparation area

Moyock, North Carolina

• Welcomed customers with proper verbiage which increased repeat business by 5%
• Received 200 payments by cash, credit cards, and automatic vouchers
• Managed $300 + in cash drawer a shift
• Stocked front of restaurant to keep a constant flow of purchasers
• Maintained clean and orderly check out areas

Kitty Hawk, North Carolina

• Promoted from sales associate to key holder within 3 months
• Managed over $1,000 in cash drawer daily
• Assisted over 200 customers per day with finding or selecting items,
• Designed merchandise displays that maximized purchases by 5%
• Stocked, replenished, and organized inventory on the sales floor and stock room
• Prepared store for opening and closing each day by counting money in cash drawer at beginning and end of shift to ensure amounts are correct